Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Epps

Fort Wayne,IN

Summary

Dynamic nursing leader with extensive experience at Trinity Home Healthcare, excelling in patient safety and quality improvement. Proven ability to implement effective care plans and enhance patient outcomes through critical thinking and strong communication skills. Committed to fostering collaboration among interdisciplinary teams to achieve holistic support for clients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Director of Nursing

Trinity Home Healthcare
06.2024 - Current
  • Administered medications and treatments per established protocols, ensuring patient safety and compliance.
  • Monitored and documented vital signs, identifying changes in patient conditions for timely interventions.
  • Assisted in the implementation of infection control measures, contributing to a safer healthcare environment.
  • Conducted comprehensive assessments to evaluate patient health status and inform care decisions.
  • Responded promptly to emergencies, applying critical thinking skills to stabilize patients effectively.

Care Manager

Humana
10.2024 - 08.2025
  • Coordinated care plans with interdisciplinary teams to enhance patient outcomes.
  • Assessed patient needs and developed individualized service plans for optimal support.
  • Monitored patient progress, adjusting care strategies as necessary to ensure effective interventions.
  • Facilitated communication between patients, families, and healthcare providers to promote collaboration.
  • Educated patients on available resources and services to improve overall health management.
  • Conducted regular follow-up assessments to evaluate the effectiveness of care plans implemented.

Case Manager

Home Healthcare Solutions
05.2024 - 10.2024
  • Coordinated care plans for clients, ensuring access to necessary resources and services.
  • Assessed client needs through comprehensive evaluations, tailoring support strategies accordingly.
  • Facilitated communication between clients and service providers to enhance treatment outcomes.
  • Developed and maintained accurate case documentation in compliance with regulatory standards.

Case Manager

Interim Home Health Care
01.2021 - 05.2024
  • Monitored client progress, adjusting intervention strategies to meet evolving needs effectively.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Provided crisis intervention and conflict resolution, ensuring safety and stability for clients.
  • Collaborated with multidisciplinary teams to deliver holistic support for clients' well-being.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Education

Associate of Science - Nursing

Brown Mackie College
Fort Wayne, IN
06-2008

Skills

  • Nurse education and training
  • Leadership and guidance
  • Quality improvement
  • Strong work ethic
  • Clinical resources management
  • Long-term care
  • Critical thinking
  • Clinical documentation
  • Documentation and reporting

Certification

  • RN Expires October 2025

Timeline

Care Manager

Humana
10.2024 - 08.2025

Director of Nursing

Trinity Home Healthcare
06.2024 - Current

Case Manager

Home Healthcare Solutions
05.2024 - 10.2024

Case Manager

Interim Home Health Care
01.2021 - 05.2024

Associate of Science - Nursing

Brown Mackie College

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