Crystal Estrada
Summary
Resourceful clerk able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.
Overview
5
5
years of professional experience
Work History
Walmart Fulfillment Center
Walmart
11.2020 - 06.2023
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Simplified shipping and receiving processes for improved workflow.
- Trained and developed warehouse staff on safety measures.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed safety regulations to maintain safe work environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Church's Chicken
Cashier Customer Service
02.2018 - 11.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
- Portioned out food and measured ingredients properly to prepare recipes.
Education
High School Diploma -
Opportunities For Learning - Baldwin Park
Baldwin Park, CA01.2020
Skills
- Sending Shipments
- Web-Based Communication
- Cargo and Freight
- Prioritization
- Order Logging
- Warehouse Organization
Languages
Spanish
Native or Bilingual
Timeline
Walmart Fulfillment Center
Walmart
11.2020 - 06.2023
Church's Chicken
Cashier Customer Service
02.2018 - 11.2020
High School Diploma -
Opportunities For Learning - Baldwin Park
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