Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Foust

Flint,MI

Summary

Proven to enhance guest experiences and streamline service operations at Westside Diner, I excel in multitasking and exceptional customer service. Leveraging strong work ethic and cash handling expertise, I've significantly contributed to efficient team workflows and customer satisfaction. My approach combines courteous interaction with guests and adept use of POS systems, underscoring my commitment to operational excellence and guest engagement.

Overview

23
23
years of professional experience

Work History

Server/waitress

Westside Diner
04.2014 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Jesters Lounge

George
01.2003 - 04.2010
  • Developed loyalty among patrons through attentive service, personalized recommendations, and consistent attention to detail.
  • Planned and executed promotions and special events in close collaboration with management.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.

Richfield Bowl

Jim
08.2000 - 06.2003
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

GED -

Genesee High School
Genesee, MI

Alcohol Seller Server Training

Michigan TIPS Certificate
2005

No Degree -

Mott College
Flint Mi
2003

Certified Bartender

Advanced Mixology Institute
Southfield, MI
05.2000

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Food safety practices
  • Specials Promotion and Upselling
  • Courteous Phone Demeanor
  • Tableside Service

Timeline

Server/waitress

Westside Diner
04.2014 - 08.2023

Jesters Lounge

George
01.2003 - 04.2010

Richfield Bowl

Jim
08.2000 - 06.2003

GED -

Genesee High School

Alcohol Seller Server Training

Michigan TIPS Certificate

No Degree -

Mott College

Certified Bartender

Advanced Mixology Institute

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Crystal Foust