Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
6
6
years of professional experience
Work History
Licensed Realtor
EXp Realty, LLC
Grand Rapids, MI
06.2020 - Current
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Wrote contracts to outline sales and purchases of properties.
Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Communicated with clients to understand property needs and preferences.
Promoted sales of properties through advertisements, open houses and online advertising platforms.
Compared properties with similarly sold properties to determine competitive market prices.
Used Docusign and Dotloop to create and prepare documents such as closing statements, purchase agreements and deeds.
Advised and informed prospective clients on current market activities and conditions.
Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Arranged for inspections and surveys of sold properties.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
Completed property walk throughs before completing deals to uphold accuracy in listings and appraisals.
Increased home sales through persuasion, negotiation and closing prowess.
Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
Compared recently sold area properties to determine competitive market prices.
Advised sellers staging homes to be more appealing to buyers, increasing average selling prices by 20%.
Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Licensed Realtor
Keller Williams Grand Rapids East
Grand Rapids, MI
03.2017 - 06.2020
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Wrote contracts to outline sales and purchases of properties.
Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Promoted sales of properties through advertisements, open houses and online advertising platforms.
Communicated with clients to understand property needs and preferences.
Compared properties with similarly sold properties to determine competitive market prices.
Advised and informed prospective clients on current market activities and conditions.
Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Used Dotloop to create and prepare documents such as closing statements, purchase agreements and deeds.
Arranged for inspections and surveys of sold properties.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Liaised between buyers and sellers to provide positive experiences for both parties.
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
Completed property walk throughs before completing deals to uphold accuracy in listings and appraisals.
Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
Increased home sales through persuasion, negotiation and closing prowess.
Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
Generated 20 leads per day for sales through cold calls and referrals
Administrative Assistant/Realtor at Pittsburgh Home Girls LLC/eXp Realty LLCAdministrative Assistant/Realtor at Pittsburgh Home Girls LLC/eXp Realty LLC