Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Work Preference
Timeline
Hi, I’m

Crystal Gilman

Watervliet,NY
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Crystal Gilman

Summary

Dynamic and dependable professional with a proven track record at DoorDash, excelling in customer service and safe driving. Recognized for enhancing customer satisfaction through timely deliveries and effective communication. Strong attention to detail and teamwork skills, consistently achieving on-time performance in fast-paced environments.

Overview

11
years of professional experience
1
Certification

Work History

DoorDash

Delivery Driver
04.2024 - Current

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Community Home Care Svc

PCA
05.2023 - 04.2024

Job overview

  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Unlimited Care LLC Agency

PCA
01.2017 - 05.2022

Job overview

  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.

Mcdonalds

Manager
06.2014 - 01.2017

Job overview

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Hudson Valley Community College
Troy, NY

Associate of Science from Criminal Justice
06-2014

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Clean driving record
  • Loading and unloading

Accomplishments

  • Received Platinum achievement award at Doordash in July 2024.
  • Maintained consistent and on-time delivery record with 100% of all orders arriving on time or ahead of schedule.

Certification

  • Certified PCA Personal Care Assistant, Unlimited Care] - 2017

Languages

English
Limited Working
Availability
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteOn-Site

Important To Me

Career advancementFlexible work hoursWork-life balance401k match

Timeline

Delivery Driver

DoorDash
04.2024 - Current

PCA

Community Home Care Svc
05.2023 - 04.2024

PCA

Unlimited Care LLC Agency
01.2017 - 05.2022

Manager

Mcdonalds
06.2014 - 01.2017

Hudson Valley Community College

Associate of Science from Criminal Justice

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Crystal Gilman