Crystal Gomez
Rees Stephens Inc
Norwalk,CA
11
years of professional experience
Detail-oriented billing professional with expertise in billing workflows, insurance verification, and HIPAA compliance. Proven ability to resolve discrepancies and enhance customer service.
Work History
Front Desk Biller
9 Years 2 Months- Processed and recorded billing information efficiently using Practice Fusion and Med 2000.
- Ensured accuracy of collecting deductibles and copays through thorough review and verification of insurance benefits.
- Improved billing workflows by identifying discrepancies and implementing corrective measures.
- Collaborated with the billing supervisor to resolve payment issues and inquiries promptly.
- Cross trained to help manage the front patient intake , answering heavy phone inquiries.
- Kept all patient information secure and confidential.
Back Office Biller
1 Year 2 Months- Processed patient billing inquiries and resolved discrepancies promptly.
- Managed insurance claims submissions using Prime Clinical Systems.
- Ensured compliance with healthcare regulations and coding standards consistently.
- Collaborated with medical staff to verify patient information for accurate billing.
- Increased on-time payments by promptly generating and sending out invoices to clients.
Posting Clerk
7 Months- Collaborated with team members to streamline posting procedures and enhance accuracy.
- Processed and organized incoming documents for efficient workflow management.
- Maintained accurate records in compliance with company standards.
- Assisted with month-end close procedures, enabling timely reporting to management for informed decision making.
Education
Medical Billing/ Coding - Medical Billing
High School Diploma
Skills
Billing
Invoice processing
HIPAA regulations
CPT/ ICD Knowledge
Medical coding
CPT/ICD codes
Data entry proficiency
Customer Service
Timeline
Front Desk Biller
Rees Stephens Inc
08.2015 - 10.2024Read More
Back Office Biller
Dr James M. Richards M.D
05.2014 - 07.2015Read More
Posting Clerk
Adept Management Services
10.2013 - 05.2014Read More
John Glenn High School
High School Diploma
Read More
Career Colleges of America
Medical Billing/ Coding from Medical Billing
Read More