Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Graser

Toledo,OH

Summary

Dynamic professional with a proven track record in customer service and organizational ability, notably at Leroy & Margaret's Suds & Grub. Excelled in creating loyal clientele through outstanding service and meticulous cleanliness. Skilled in multitasking and communication, ensuring operational excellence and positive team dynamics. Achieved significant improvements in customer satisfaction and operational efficiency.

Overview

17
17
years of professional experience

Work History

Bartender

Leroy & Margaret's Suds & Grub
08.2015 - 02.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Activities Assistant

Heritage Village Of Waterville
04.2014 - 11.2017
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Provided emotional support and companionship to improve quality of life for residents.

Retail Manager

Mr. E's Smoke Shop
06.2010 - 02.2013
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.

Adoption Coordinator

Paw & Whiskers Cat Shelter
03.2007 - 06.2010
  • Evaluated potential adoptive homes through diligent background checks, and home studies to ensure a safe living situation for every cats placed under our care.
  • Coordinated informational sessions and workshops for prospective adoptive parents to educate them on the necessary steps towards adoption.
  • Implemented post-adoption support services to assist families in adjusting to their new lives together, resulting in increased long-term success rates for placements.

Education

High School Diploma -

E. L. Bowsher High School
2200 Arlington Ave, Toledo, Oh. 43614
06-2010

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and Tolerance
  • Outgoing Personality
  • Engaging personality
  • Cleanliness and hygiene
  • Organizational ability

Timeline

Bartender

Leroy & Margaret's Suds & Grub
08.2015 - 02.2024

Activities Assistant

Heritage Village Of Waterville
04.2014 - 11.2017

Retail Manager

Mr. E's Smoke Shop
06.2010 - 02.2013

Adoption Coordinator

Paw & Whiskers Cat Shelter
03.2007 - 06.2010

High School Diploma -

E. L. Bowsher High School

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Crystal Graser