Summary
Overview
Work History
Education
Skills
Certification
Professional proficiencies
Job related training
References
Timeline
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Crystal Green

Clark,NJ

Summary

Accomplished professional with a diverse background spanning from the United States Air Force Reserve, J.P. Morgan Chase Bank, and aviation safety. Demonstrating exceptional leadership, problem-solving, and security management skills. Expert in ensuring passenger safety and security protocol compliance, with a strong ability to identify and report threats. Proficient in Microsoft 365 and various operational tools, with a proven track record of maintaining integrity and high standards under pressure. Adept at managing sensitive information, enhancing operational efficiency, and thriving in high-stakes environments. Seeking to apply diverse skills and a commitment to public safety in a law enforcement role.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Flight Attendant

United Airlines
Newark, NJ
05.2022 - Current
  • Guide and assist passengers to ensure both safety and comfort throughout the flight
  • Handle numerous inflight tasks to promote safety and customer satisfaction
  • Follow all aircraft rules and guidelines to achieve safety and success
  • Conduct safety briefings before departure and brief passengers in the exit row to ensure emergency compliance
  • Assist during onboard emergencies by providing CPR and first aid while remaining calm and professional

Administration, Command Support Staff

United States Air Force Reserve
McGuire AFB, NJ
06.2019 - Current
  • Demonstrate insightful leadership and enhance clarity of mission by providing executive administrative support to general officers and senior executive service civilians
  • Establish strong foundation for success by assisting with pay, lodging, preparing trip folders, and coordinating itineraries
  • Highly experienced in safety risk analysis, de-escalating conflicts and controlling behaviors
  • Maximize productivity and provide vital structure by assisting in arranging, planning, preparing, and conducting official functions in the attempt to secure the nation
  • Generate energy and stability by coordinating with Protocol; skilled in assisting with Distinguished Visitor support and events
  • Leverage experience and skill to manage recognition and special ceremonies, coordinate mementos, schedule event locations, and manage guest lists
  • Collaborate with the Finance Department to ensure members are accounted for, to guarantee they get paid correctly
  • Experienced with weapons/guns from military training

Human Resources Global Data Management Specialist

J.P Morgan Chase Bank
Newark, DE
01.2020 - 04.2022
  • Maximize efficiency by responding promptly to employment verification requests
  • Capture substantial gains in efficiency and productivity by retrieving and providing documents in response to requests from internal and external clients
  • Employ refined relationship-building skills and collaborative mindset as liaison with requestors for data-related queries and support
  • Exhibit superior attention to detail while opening, sorting, and distributing incoming paper and electronic mail; able to ensure requests are properly allocated to resources in a timely and efficient manner
  • Deliver key contributions toward success by ensuring data integrity through close attention to detail
  • Coordinated responsibility for maintaining high quality standards to work with highly confidential information and issues

Loan Verification Specialist

J.P Morgan Chase Bank
Wilmington, DE
10.2018 - 12.2019
  • Ensured flawless execution by performing high volume, time sensitive responsibilities related to the loan documentation process
  • Exercised detailed analysis and judgment while researching and problem solving to ensure compliance with customer loyalty, timeliness, and quality standards
  • Helped to meet service level agreements by exceeding the department's targeted goals by funding 40 or more contracts daily
  • Confirmed all law contracts for automobile dealerships met federal regulations

Bank Teller

Sturdy Savings Bank
Cape May, NJ
06.2015 - 08.2017
  • Exhibited exceptional ability to marshal appropriate resources by cashing checks and paying out money after verifying correct signatures; ensured written and numerical amounts agreed and that accounts contained sufficient funds
  • Exercised sound judgment and discretion while providing customers with relevant, confidential account information
  • Excellent communication skills
  • Demonstrated perceptiveness and determination by balancing currency, coin, and checks in cash drawers at end of shifts; calculated daily transactions using computers, calculators, and adding machines
  • Responsible for accurately maintaining records of each transaction and ensured all documentation and paperwork was in place and within compliance, and with integrity as well

Education

Associate's degree - Business Administration

Community College of The Air Force
Maxwell AFB, AL, United States
09-2021

Bachelor's degree - Human Resource Management

Deleware State University
Dover, DE, United States
08.2018

Skills

  • Passenger safety management
  • Flight safety
  • Adaptability and flexibility
  • Confidentiality awareness
  • Policies implementation
  • HR software proficiency

Certification

CPR certified

Professional proficiencies

  • Microsoft 365
  • Oracle
  • PeopleSoft
  • UTAPS
  • Adobe Acrobat

Job related training

  • The United States Air Force Basic Military Training, 09/09/20
  • The United States Air Force Administration Apprentice Course, 12/04/20
  • Airman Leadership School, 06/18/23

References

References available upon request.

Timeline

Flight Attendant

United Airlines
05.2022 - Current

Human Resources Global Data Management Specialist

J.P Morgan Chase Bank
01.2020 - 04.2022

Administration, Command Support Staff

United States Air Force Reserve
06.2019 - Current

Loan Verification Specialist

J.P Morgan Chase Bank
10.2018 - 12.2019

Bank Teller

Sturdy Savings Bank
06.2015 - 08.2017

Associate's degree - Business Administration

Community College of The Air Force

Bachelor's degree - Human Resource Management

Deleware State University
Crystal Green