Crystal Hanna
Springfield
Summary
Results-driven Loan Officer skilled in relationship building, loan servicing, and documentation review. Proven ability to enhance customer satisfaction and maintain accurate records.
Overview
23
23
years of professional experience
Work History
Loan Officer
IH Credit Union
Springfield, OH
09.2024 - Current
- Evaluated loan applications to determine creditworthiness and compliance with underwriting standards.
- Collaborated with clients to gather necessary documentation for loan processing and approval.
- Assisted in explaining loan products and services to customers, enhancing their understanding and satisfaction.
- Maintained accurate records of loan transactions using internal software systems for tracking purposes.
Caregiver
Clark County DD
Springfield, OH
08.2023 - 09.2024
- Developed and implemented personalized care plans tailored to individual needs and preferences.
- Monitored health status, reporting changes to healthcare professionals for timely intervention.
- Facilitated communication between clients, families, and medical personnel to ensure cohesive care delivery.
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
Caregiver
Myself
Springfield, OH
05.2003 - 09.2024
- Managed medication administration, ensuring compliance with prescribed schedules and dosages.
- Evaluated client progress regularly, adjusting care strategies based on observed outcomes and feedback.
- Organized recreational activities to foster social engagement and emotional well-being among clients.
- Trained new caregivers on best practices in patient care and safety protocols.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Dialysis Technician
Divita
Fairborn, OH
08.2023 - 08.2024
- Administered dialysis treatments, ensuring patient comfort and adherence to safety protocols.
- Monitored vital signs and documented patient responses during procedures to maintain accurate records.
- Collaborated with healthcare team to develop individualized care plans based on patient needs.
- Assisted in training new technicians on equipment usage and best practices for patient care.
- Maintained and calibrated dialysis machines, ensuring optimal functionality and compliance with standards.
Education
Phlebotomy - Phlebotomy
Clark State Community College
Springfield, OH06-2024
High School Diploma -
Graham
St. Paris, OH05-2003
Skills
- Loan origination
- Loan servicing
- Consumer lending
- Loan product knowledge
- Banking
- Database management
- Credit analysis
- Documentation review
- Loan processing
- Relationship building and management
- Cash handling
- Client engagement
Timeline
Loan Officer
IH Credit Union
09.2024 - Current
Caregiver
Clark County DD
08.2023 - 09.2024
Dialysis Technician
Divita
08.2023 - 08.2024
Caregiver
Myself
05.2003 - 09.2024
Phlebotomy - Phlebotomy
Clark State Community College
High School Diploma -
Graham