Crystal Hanson
Mukilteo,WA
Summary
Experienced administrative professional well-versed in clerical, accounting, records management functions and payroll submission. Friendly and reliable team player with excellent judgment, strong critical thinking skills and good problem-solving abilities. Seeking a new professional challenge in a fast-paced environment.
Overview
13
13
years of professional experience
Work History
Administrative Secretary
Meadowdale High School
Lynnwood, Washington
08.2025 - Current
- Provides administrative support to the Administrative team including filing, faxing, photocopying, scanning documents
- Schedules appointments, manages calendars, and tracks building use requests
- Inputs data accurately into computer systems in order to track discipline
- Greets visitors in a professional manner and provides assistance as needed
- Receives and routes incoming calls and correspondence to promote timely communication
- Organizes files and scans documents, maintaining front desk and reception area in neat and organized fashion
Office Coordinator Food & Nutrition Services
Edmonds School District
Lynnwood, WA
02.2022 - 08.2025
- Coordinated operations at the Edmonds School District Food & Nutrition Services Office
- Greeted visitors and directed them to the appropriate area or person
- Followed up with parent or staff inquiries in person, via phone or email promptly
- Utilized HRTF Forms to process new hires, Professional Development increases, location and hour changes
- Responsible for processing and entering all Food Service HR128 Timesheets into Qmlativ
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets, ensuring accuracy and compliance while meeting strict deadlines
- Assisted in the hiring process with scheduling interviews, processing all new hire paperwork and conducting new hire orientations
Personnel Coordinator Bookkeeper
Albertsons Companies (Safeway)
Everett, Washington
12.2013 - 02.2022
- Managed upper management requests by efficiently prioritizing and multitasking
- Provided department staff with extensive clerical and administrative support
- Responsible for tracking store time keeping submissions into payroll software
- Conducted research and worked with staff to obtain missing payroll information, ensuring accuracy and compliance with company, union and state regulations
- Ran reports to verify labor reporting and made corrections to department allocations before final payroll submission
- Consistently met deadlines and implemented time-saving strategies
- Provided efficient phone support for both inbound and outbound calls
- Verified, reconciled and entered financial data into the company's accounting database
- Maintained Associate HR records securely and confidentially
- Monitored inventory levels and ordered additional supplies as needed.
Customer Service Account Clerk
Cross Valley Water District
Snohomish, Washington
11.2012 - 12.2013
- Greeted customers entering the office to ascertain what each customer wanted or needed
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Directed calls to appropriate individuals and departments
- Processed all incoming payments
Education
Business Management -
Edmonds Community College
High School Diploma -
Meadowdale High School
Skills
- Customer service oriented
- Multi-line phone proficiency
- Excellent time management
- Detail oriented with a focus on high accuracy
- Exceptional organization
- Problem-solving
- Self-motivated professional
- Excellent multi-tasking ability
- Clear oral/written communication
- Requires minimal supervision
- Deadline driven
Timeline
Administrative Secretary
Meadowdale High School
08.2025 - Current
Office Coordinator Food & Nutrition Services
Edmonds School District
02.2022 - 08.2025
Personnel Coordinator Bookkeeper
Albertsons Companies (Safeway)
12.2013 - 02.2022
Customer Service Account Clerk
Cross Valley Water District
11.2012 - 12.2013
Business Management -
Edmonds Community College
High School Diploma -
Meadowdale High School