Crystal Harmon
Rochester,New York
Summary
I am a hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am an organized and motivated employee eager to apply time management and organizational skills in various environments. I am seeking entry-level opportunities to expand my skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Manager
Clubhouse Fun Center
Rochester, NY
06.2021 - 04.2024
- I trained new employees in various tasks and functions.
- Provided leadership during times of organizational change or crises.
- Assessed team member's skills and assigned tasks accordingly for optimal efficiency.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful situations and effectively resolved customer inquiries at a management level.
Education
Associate of Science - Communications And Media Studies
Monroe Community College
Rochester, NY05-2024
High School Diploma -
Grecece Olympia High School
Greece New York06-2021
Skills
- American Sign Language
- organization
- leadership and management
- conflict resolution/problem-solving
- critical thinking
- time management
- cleaning
Affiliations
- I have been an active member of Girl Scouts for 13 years.
- I enjoy going on long-distance bike rides. Such as 15 miles and 18 miles.
- Babysitting at my church Hope Lutheran.
Accomplishments
- Earning my Girl Scout Gold Award in June of 2021. I made a reflection prayer garden at Greece Baptist Church, where my Girl Scout meetings were help.
Languages
American Sign Langauge
Limited
Timeline
Manager
Clubhouse Fun Center
06.2021 - 04.2024
Associate of Science - Communications And Media Studies
Monroe Community College
High School Diploma -
Grecece Olympia High School
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