Crystal Hatcher
Blytheville,AR
Summary
Adept at managing time and providing exceptional patient care, I have honed my skills in vital signs monitoring and cultivated deep compassion and empathy across roles, notably at 1st Choice Home Care Services Inc. My proactive approach has significantly enhanced patient satisfaction and safety, demonstrating my ability to excel in fast-paced environments.
Overview
19
19
years of professional experience
Work History
CNA
1st Choice Home Care Services Inc
09.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Preschool Teacher Bus Monitor
Mississippi Eoc
01.2014 - Current
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
- Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to medical crises and behavioral problems to maintain safe travel.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Applied play-based strategies to provide diverse approaches to learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
CNA
In Home Senior Care
04.2014 - 08.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Van Driver
Ascent Children's Health Services
01.2008 - 06.2014
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Conducted inspections on vehicles prior to use at beginning of shift each day.
- Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.
- Managed reservations and pre-booking, scheduling passenger pickup and enabling on-time pickup.
- Maintained vehicle cleanliness and safety, ensuring a comfortable travel experience for passengers.
File Clerk
Arkansas Northeastern College
01.2007 - 08.2007
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Sorted and classified documents into appropriate filing systems for increased traceability.
Security Officer
Boiling
11.2005 - 12.2006
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Criminal Justice -
University of Phoenix
Tempe, AZGeneral Studies -
Blytheville High School
Blytheville, AR05.2004
General Studies - Criminal Justice
Arkansas Northeastern College
Blytheville, AR05.2004
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
Timeline
CNA
1st Choice Home Care Services Inc
09.2023 - Current
CNA
In Home Senior Care
04.2014 - 08.2023
Preschool Teacher Bus Monitor
Mississippi Eoc
01.2014 - Current
Van Driver
Ascent Children's Health Services
01.2008 - 06.2014
File Clerk
Arkansas Northeastern College
01.2007 - 08.2007
Security Officer
Boiling
11.2005 - 12.2006
Criminal Justice -
University of Phoenix
General Studies -
Blytheville High School
General Studies - Criminal Justice
Arkansas Northeastern College
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