Crystal Hendrix
Madison Heights,MI
Summary
Dedicated healthcare professional with strong problem-solving and teamwork skills. Engaged in patient care and safety protocols, ensuring optimal service delivery and workflow efficiency. Offering solid foundation in technical concepts and willingness to learn and grow in professional setting. Brings ability to quickly grasp new information and utilize tools and techniques essential to industry. Ready to use and develop problem-solving and technical skills in Medical Assistant role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Corewell MA Apprentice
Corewell Health
Southfield, MI
01.2026 - Current
- Assisted in patient care activities, ensuring adherence to safety and hygiene protocols.
- Collaborated with healthcare teams to streamline communication processes and enhance service delivery.
- Maintained accurate patient records using electronic health record systems, improving data accessibility for staff.
- Supported workflow optimization initiatives, identifying areas for process improvements within clinical operations.
- Engaged in continuous learning opportunities, adapting quickly to new procedures and technologies in healthcare settings.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Phlebotomist
Corewell Health
Royal Oak, MI
02.2023 - 12.2025
- Performed blood sample collection through venipuncture and capillary methods to ensure optimal patient comfort and safety during procedures.
- Processed and labeled specimens accurately, maintaining compliance with laboratory standards and protocols.
- Conducted comprehensive training for new staff to enhance proficiency in phlebotomy procedures and improve team efficiency.
- Maintained inventory of supplies, ensuring availability for seamless daily operations in high-volume settings.
Education
Phlebotomy
Phlebotomy Express Training Centers, LLC
Detroit, MI04-2022
High School Diploma -
Hazel Park High School
Hazel Park, MI06-2006
Skills
- Problem-solving
- Teamwork and collaboration
- Time management
- Safety awareness
Certification
- Anticipated Certified Medical Assistant, Corewellhealth - 4/2026
Timeline
Corewell MA Apprentice
Corewell Health
01.2026 - Current
Phlebotomist
Corewell Health
02.2023 - 12.2025
Phlebotomy
Phlebotomy Express Training Centers, LLC
High School Diploma -
Hazel Park High School