Crystal Hill
Litchfield Park,AZ
Summary
Highly organized and detail oriented professional eager to lend combined knowledge and skills to enhance business performance. Able to operate well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Independent Contractor-Driver
Instacart, DoorDash, UberEATS, GrubHub, Dilvrd
11.2023 - Current
- Utilized cross-platform delivery apps, consistently achieving a 4.9 star customer rating by delivering exceptional service.
- Navigated complex urban environments using GPS, resolving unexpected route diversions and keeping accurate delivery times, enhancing overall operational efficiency.
- Delivered an average of 50 orders daily while maintaining a 99% on-time delivery rate, boosting customer satisfaction and retention.
Residential Delivery
Frozen 4 Corporation
12.2022 - 11.2023
- Managed the delivery process for residential orders, improving routes through the implementation of On Fleet GPS in collaboration with dispatch.
- Performed daily inspection of company vehicles to ensure reliability and compliance with state regulations for the delivery of cannabis.
- Cultivated a robust client relationship network, improving customer loyalty by conducting direct feedback sessions for a personalized delivery experience.
Cultivation Technician
E-Labs Cultivation LLC
01.2022 - 12.2022
- Accomplished precision cultivation techniques, utilizing METRIC tracking system to increase crop yield while staying compliant with state regulations.
- Monitored environmental factors such as light intensity, relative humidity, and air flow to ensure optimal growing conditions are maintained at all times and achieved a consistent increase in plant health by utilizing automated climate control systems and regular data analysis.
- Provided technical support during harvest activities including trimming, drying, curing, packaging and labeling of cannabis products
EBay Seller
Hill Motorcycle Tires
03.2018 - 03.2022
- Developed a structured inventory management system, employing data analytics to track sales trends and optimize stock levels.
- Secured favorable terms by collaborating with supply distributors to negotiate bulk discounts, resulting in an increase in profit margins.
- Revamped the online listing strategy, increased visibility and sales conversion rates through targeted keyword optimization and competitive pricing.
Bartender
Murphy's Irish Pub
08.2016 - 03.2018
- Crafted customized cocktails for a diverse clientele at Murphy's Pub, enhancing customer satisfaction and repeat patronage
- Increased daily revenue through strategic upselling techniques, complying with inventory management, resulting in a reduction of waste.
- Successfully navigated multiple responsibilities in a fast-paced setting, consistently delivering great customer service, while maintaining a professional work environment with no discrepancies.
Clinical Medical Assistant
MEDI-Weightloss Clinic
02.2017 - 02.2018
- Routinely administered injections, phlebotomy, and EKG's per physician orders while adhering to safety guidelines set forth by the facility's policy manual
- Coordinated patient flow and clinic proficiency through effective appointment scheduling, allowing for timely consultations and follow-ups using electronic health records.
- Educated patients on weight loss strategies and lifestyle modification by providing personalized nutrition guidance, contributing to improvement in patient adherence to weight management programs.
Bartender
Reata Restaurant
06.2013 - 08.2016
- Specialized in craft cocktails that increased beverage sales, using traditional mixology practices to heighten the customer experience.
- Trained new staff on bartending techniques and customer service protocols, increasing team productivity and contributing to improvement in customer satisfaction.
- Stayed up to date on the latest products by attending classes provided by my employer and outside sales to promote higher revenue by upselling
Education
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) - CLINICAL MEDICAL ASSISTING
Remington College
Fort Worth, TX04.2017
Skills
- Cash Handling and Management
- Reliable and Trustworthy
- Business Processes and Procedures
- Multitasking and Prioritization
- Analytical Approach
- HIPAA Compliance
Certification
- Illinois BASSET Alcohol Seller-Server. Expires5/2026
- Massachusetts TIPS Gaming Alcohol Training. Expires5/2026
- Indiana On-Premise Alcohol Server-Seller. Expires5/2026
- Oklahoma ABLE Commission. Expires4/2025
Timeline
Independent Contractor-Driver
Instacart, DoorDash, UberEATS, GrubHub, Dilvrd
11.2023 - Current
Residential Delivery
Frozen 4 Corporation
12.2022 - 11.2023
Cultivation Technician
E-Labs Cultivation LLC
01.2022 - 12.2022
EBay Seller
Hill Motorcycle Tires
03.2018 - 03.2022
Clinical Medical Assistant
MEDI-Weightloss Clinic
02.2017 - 02.2018
Bartender
Murphy's Irish Pub
08.2016 - 03.2018
Bartender
Reata Restaurant
06.2013 - 08.2016
- Illinois BASSET Alcohol Seller-Server. Expires5/2026
- Massachusetts TIPS Gaming Alcohol Training. Expires5/2026
- Indiana On-Premise Alcohol Server-Seller. Expires5/2026
- Oklahoma ABLE Commission. Expires4/2025
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) - CLINICAL MEDICAL ASSISTING
Remington College
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