Crystal Hines
Lytle,TX
Summary
Restaurant Management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, Customer service, and operational efficiency.
Overview
15
15
years of professional experience
Work History
Restaurant Leader
Raising Cane's
03.2025 - Current
- Own all financial performance of the Restaurant by leading the Restaurant and Management team to have a sales driven and profit smart execution
- Own all non-financial performances of the Restaurant by holding accountability for key metrics with Crew and Managers.
- Own Manager development and experience by consistent feedback and Manager alignment.
Assistant Restaurant Leader
Raising Cane's
02.2022 - 03.2025
- Own Crew interviewing, staffing, hiring, training systems and performance management
- Own labor management, including scheduling and deployment of Crew
- Own Crew experience by consistent development and feedback
Assistant General Manager
Bill Miller BBQ
06.2011 - 02.2022
- Interviewed and hired qualified employees to provide top-quality service
- Trained employees on daily duties and provide effective feedback, resulting in improved performance.
- Oversaw daily operations by delegating tasks, managing shift changes, and conducting key holder duties to open and close the Restaurant.
Education
High School Diploma -
Southwest High School
San Antonio, TXSkills
- Team management
- Customer engagement
- Staff management
- Team leadership
- Time management
- Reliable Consistency
- Efficient task management
Timeline
Restaurant Leader
Raising Cane's
03.2025 - Current
Assistant Restaurant Leader
Raising Cane's
02.2022 - 03.2025
Assistant General Manager
Bill Miller BBQ
06.2011 - 02.2022
High School Diploma -
Southwest High School