Crystal Hopper

Office Manager October 2018 to December 2021

Controller/Office Manager, January 2022 to April 2026

• Oversee all aspects of AP, AR, payroll and financials.
• Reconcile and complete all weekly, monthly, quarterly and yearly taxes.
• Complete journal entries, prepaids, accruals and maintain accurate cashflow reporting.
• Reconcile bank statements, credit card statements and vendor statements. Investigate and resolve any discrepancies.
• Accurately compile all necessary documents for audits and thoroughly review final audit reports.
• Oversee accounts payable invoices, perform check runs and ACH transactions based on cashflow.
• Receive billings from Project Managers, process and distribute billings to clients. and follow up on payments to obtain funds and reduce aged balances.
• Reconcile and complete all monthly union benefits and workers compensation reporting.
• Oversee payroll of up to 70 employees for accuracy of hours, union contributions, payroll taxes and garnishments and process weekly direct deposit.
• Collaborate with upper Management on yearly budgeting, analyzing cashflow, office procedures and special projects.
• Support, mentor and coach all staff with daily operations, fostering a positive work environment, professional growth and enhancing team performance.

• Answer phones and greet all visitors.
• Collect weekly timecards, accurately process payroll for hours, union contributions, payroll taxes and garnishments and process weekly direct deposit.
• Reconcile and complete weekly payroll taxes.
• Reconcile and complete all monthly union benefits and workers compensation reporting.
• Collect all accounts payable invoices, match with packing slips, code and distribute for approval, enter invoices into accounting software and file.
• Perform weekly check runs as directed and distribute.
• Reconcile vendor statements. Investigate and resolve any discrepancies.
• Receive billings from Project Managers, process and distribute billings to clients and follow up on payments to obtain funds and reduce aged balances.
• Set up and maintain all job files, vendor files and employee files.

• Managed daily branch operations, ensuring efficiency and compliance with company policies.
• Answer phones and greet all visitors.
• Collect weekly timecards, accurately process payroll for hours, union contributions, payroll taxes and garnishments.
• Reconcile and complete monthly union contributions.
• Collect all accounts payable invoices, match with packing slips, code and distribute to project managers for approval, enter invoices into accounting software and file.
• Receive billings from Project Managers, process and distribute billings to clients and follow up on payments to obtain funds and reduce aged balances.
• Set up and maintain all job files, vendor files and employee files.
• Assist in training, mentoring and coaching West coast Brand Administrators.
• Support all staff with daily operations and special projects.