Crystal Irwin
Supervisor
Tarentum,PA
Summary
Dedicated Social Worker with a strong emphasis on recovery, specializing in assisting individuals with substance use challenges through effective case management and therapeutic interventions. Skilled in crisis intervention, levels of care, and resource coordination. Known for a client-centered approach and the ability to cultivate trusting relationships with clients and the community.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
Ellen O'Brien Gaiser Addiction Center
Butler, PA
03.2024 - Current
- Enroll inmates in MOUD services
- Conduct therapeutic group sessions
- Assess needs of CRS and COE clients
- Help clients access community resources and healthcare coverage
- Collaborate with CRS to improve client outcomes.
Certified Recovery Specialist/ Outreach Coordinator
Ellen O'Brien Gaiser Addiction Center
Butler, PA
07.2022 - 03.2024
- Developed and implemented policies for the Center of Excellence program
- Assisted clients with personalized recovery goals and updated Recovery Plans every 60 days
- Maintained accurate documentation in the EMR system and RedCap
- Managed a caseload of 25 clients, providing tailored support
- Represented the center at community events and collaborated with agencies for comprehensive care.
Admissions Coordinator
Ellen O'Brien Gaiser Addiction Center
Butler, PA
11.2021 - 07.2022
- Conducted interviews for admissions into treatment programs
- Assisted clients with insurance policies and completed intake paperwork
- Entered client information into the EMR system
- Built relationships with other treatment facilities for better referrals.
Counselor Aide
Ellen O'Brien Gaiser Addiction Center
Butler, PA
03.2021 - 11.2021
- Supported residents with daily tasks to promote independence
- Facilitated daily group sessions on therapeutic topics
- Conducted weekly individual sessions under Clinical Director supervision
- Completed essential documentation, including intake paperwork and treatment plans.
Counselor Assistant
Abstinent Living at the Turning Point
Washington, PA
10.2020 - 03.2021
- Supported residents with daily tasks, fostering independence and growth
- Facilitated daily group sessions on various therapeutic topics
- Conducted weekly individual sessions under Clinical Director supervision
- Completed essential documentation, including intake paperwork and treatment plans.
Resident Assistant Supervisor
Abstinent Living at the Turning Point
Washington, PA
05.2020 - 10.2020
- Monitored medication distribution and maintained compliance with medical logs
- Provided staff with essential information and facilitated clear communication
- Addressed concerns promptly and informed the supervisor of issues
- Completed and submitted all required reports on schedule
- Supervised a team of 8 Residential Assistants and managed clients’ dietary needs.
Resident Assistant
Abstinent Living at the Turning Point
Washington, PA
10.2019 - 05.2020
- Assisted clients with daily activities to promote independence
- Fostered a positive and recovery-focused environment
- Enforced rules to ensure a safe community
- Monitored and distributed medications according to protocols
- Supervised group sessions, promoting engagement and support.
Education
Master - Social Work
PennWest University
Current
Bachelor’s - Social Work
Pennwest University
May 2024
Associate - Social Work
Community College of Allegheny County
June 2022
Certification
CPR Certification
Skills
- Insurance regulations
- Patient assessments
- Resource management
- Client advocacy
- Emotional awareness
- Client needs assessments
- Community outreach
- Group therapy
- Care coordination
- Documentation and reporting
- Documentation proficiency
- Social work
- Empathy and compassion
- Problem-solving
- Regulatory compliance
- Progress evaluations
- Program development
Timeline
Case Manager
Ellen O'Brien Gaiser Addiction Center
03.2024 - Current
Certified Recovery Specialist/ Outreach Coordinator
Ellen O'Brien Gaiser Addiction Center
07.2022 - 03.2024
Admissions Coordinator
Ellen O'Brien Gaiser Addiction Center
11.2021 - 07.2022
Counselor Aide
Ellen O'Brien Gaiser Addiction Center
03.2021 - 11.2021
Counselor Assistant
Abstinent Living at the Turning Point
10.2020 - 03.2021
Resident Assistant Supervisor
Abstinent Living at the Turning Point
05.2020 - 10.2020
Resident Assistant
Abstinent Living at the Turning Point
10.2019 - 05.2020
Master - Social Work
PennWest University
Bachelor’s - Social Work
Pennwest University
Associate - Social Work
Community College of Allegheny County
Similar Profiles
Eric HawthorneEric Hawthorne
Certified Recovery/Family Specialist at Ellen O'Brien Gaiser CenterCertified Recovery/Family Specialist at Ellen O'Brien Gaiser Center
Linda GregioLinda Gregio
Recovery Assistant at Ellen O’Brien Gaiser CenterRecovery Assistant at Ellen O’Brien Gaiser Center
Joseph MahoneyJoseph Mahoney
Executive Director at Ellen O’Brien Gaiser CenterExecutive Director at Ellen O’Brien Gaiser Center
Nathan SharkinsNathan Sharkins
Delivery Driver at Fox's PizzaDelivery Driver at Fox's Pizza
Brittany FedunokBrittany Fedunok
Surgical Scheduling Coordinator at UPMC Passavant Hospital - McCandlessSurgical Scheduling Coordinator at UPMC Passavant Hospital - McCandless