Summary
Overview
Work History
Education
Skills
Introduction
Timeline
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Gabrielle Savey-Ayers

Elmira

Summary

Versatile professional with a strong track record in customer service, patient service and retail. Quick learner committed to continuous knowledge enhancement. Proven ability to maintain composure in high-pressure situations while delivering exceptional results. Dedicated to achieving excellence in every task undertaken.

Overview

13
13
years of professional experience

Work History

Case Manager

Arbor Housing and Development
Corning
02.2022 - Current
  • Facilitated clients' access to safe, affordable housing solutions.
  • Supported clients in overcoming barriers to homelessness and achieving self-sufficiency.
  • Guided clients in applying for eligible mainstream benefits, including health care and social services.
  • Delivered on-the-job support to prepare clients for independent employment.
  • Taught daily living skills, including time management, nutrition, budgeting, and hygiene.

Mental Health residential assistant

Arbor Housing and Development
Corning
09.2021 - 02.2022

Promoted resident health and safety through ongoing support and engagement.
Coached residents in daily living skills, including personal hygiene, cooking, and laundry.
Provided clean, safe, and comfortable home environments for all residents.
Collaborated with residents to create and implement Individual Service Plans (ISP).
Guided residents in personal choices and goal development.
Supported transitions to least restrictive living environments for optimal independence.
Facilitated community integration by helping residents navigate safely within local areas.
Monitored medications in partnership with physicians and therapists.

Medical Office Assistant

Arnot Ogden Medical Center
Elmira
09.2019 - 01.2021
  • Rooming patients; vitals, logging medication changes and health questionnaire, undressing wounds.
  • Answering telephones, scheduling appointments and addressing patient concerns and making sure patients had their supplies ordered/delivered.
  • Inventory and ordering, billing and various paperwork.

Chairside CNA

Steuben Podiatry
Corning
01.2017 - 09.2019
  • Set up/clean exam rooms, brought patients into rooms, took vitals and assisted them when needed.
  • I assisted the doctor in office exams and procedures. Sterilized equipment and logged patient information into our systems. I also made appointments and performed reminder calls.

CNA

Home Healthcare
Pine City
08.2012 - 01.2017
  • Activities of daily living, ROM, diet, exercise and housekeeping.
  • Doctors appointments and transportation of client to events.
  • Scheduling, hoyer lift, and maintaining clients' house were also duties performed.

Education

High School Diploma - CNA certification

Watertown High School
Watertown, CT
01.2011

Some College (No Degree) - nursing

Corning Community College
Corning, NY

Skills

  • Customer service
  • Computer skills
  • Phone skills
  • Time management
  • Patient care
  • Punctuality
  • Charismatic
  • Versatile
  • Willingness to learn
  • Housing advocacy
  • Client assessment
  • Benefit enrollment
  • Community outreach
  • Crisis intervention
  • Life skills coaching
  • Documentation and reporting
  • Social work
  • Critical thinking
  • Email and telephone etiquette
  • EMR / EHR
  • Insurance regulations
  • Case management tracking
  • Medical records management
  • Patient needs assessment
  • Resource identification
  • Patient assessments
  • Problem-solving
  • MS office

Introduction

I am very a versatile individual who takes pride in my work and accomplishments. I am also a quick learner and always looking to further my knowledge. I've worked in various job fields in the past, specializing in customer service and retail positions. I am dedicated and always try to put forth my best effort in every situation at hand and remain calm and collective in stressful situations.

Timeline

Case Manager

Arbor Housing and Development
02.2022 - Current

Mental Health residential assistant

Arbor Housing and Development
09.2021 - 02.2022

Medical Office Assistant

Arnot Ogden Medical Center
09.2019 - 01.2021

Chairside CNA

Steuben Podiatry
01.2017 - 09.2019

CNA

Home Healthcare
08.2012 - 01.2017

High School Diploma - CNA certification

Watertown High School

Some College (No Degree) - nursing

Corning Community College
Gabrielle Savey-Ayers