Shanee Metts
North Las Vegas,NV
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Teacher
Creative Kids Learning Center
North Las Vegas, NV
09.2023 - 04.2024
- To provide a safe and developmental appropriate learning environment for my children to engage with the parents about the progress of the students to plan class activities and assignments
In School Suspension Teacher
CCSD Clark County School District
Las Vegas, NV
08.2022 - 05.2023
- My duties were to supervise students
- There was a sign in my room
- To enforce rules and regulations ensure that they complete their work for the regular classes communicate with the administrators and teachers about the progress that they made in my room
Safety Officer
Hazelwood school district
St. Louis, MO
04.2017 - 08.2021
- Participated in the development of the schoolÕs safety protocols
- Responded to calls and emergency situations
- Patrolled exterior and interior grounds for vandals truant students suspicious activity and unsafe conditions
- Investigated and reported incidences with detailed reports
- Was liaison with local hospitals and law and fire officials
- Reviewed disciplinary programs recommending
- Screened visitors provided passes and maintained visitor log
- Monitored areas of heavy activity such as playgrounds and cafeteria
- Reported presence of suspicious unauthorized persons to appropriate parties
- Ensured doors gates and windows were sufficiently locked
- Maintained daily logs of shift activity
- Provided security at school events including open houses and public meetings
Child Care Provider/Babysitter
Moores Child Care
Las Vegas, NV
09.2014 - 09.2017
- People are healthy and nutritious breakfast lunch and snacks
- I maintained relationship with the kids and Family
- Created, prepared a guided age appropriate curriculum
- Provide a day safe and clean the nurturing environment for the kids
Office Assistant
Doctor Reeds Foot Doctor
St. Louis, MO
05.2016 - 08.2016
- Partner with practice managers to devise and monitor metrics and related tools to evaluate and improve health delivery systems
- Utilize population-based health principles to create healthy people, communities, and fit-and-ready force
- Conduct monthly chart audits for family practice, primary care, pediatrics, and internal medicine
- Collaborate with subject matter experts to create and implement preventative initiatives; developed and initiated preventative disease management plans for cervical cancer and colon cancer-eligible populations
- Leverage strategic alliances to perform patient data pulls and disseminate information
- Generate detailed reports focusing on patient outcomes to facilitate decision-making and influence process improvement, program development, and long-range planning
Telemarketer
Robert Insurance Company
Wentzville, MO
10.2014 - 02.2016
- Researched target audiences and created lists of people and businesses to reach out to
- Formulated an informative audio presentation, and aimed to provide prospective clients with the most valuable information possible
- Answered questions, comments, concerns relating to our services and products
- Remained professional and polite at all times
- Worked to stay up-to-date regarding products and offerings
- Sale Life Insurance
Office Assistant
MoWisdom
Jennings, MO
06.2013 - 01.2015
- Taking Calls, Scheduling appointments, Greeting guest, Filing Paperwork, Sorting Mail
School Bus Monitor
Durham School Services
St. Louis, MO
04.2012 - 12.2014
- I normally assists the Bus driver and also undertakes to supervise the passengers on the bus
- My duties were collaborating with the bus driver, monitoring the behavior of the students in the bus, helping people with disabilities, making sure the passengers are restrained properly during ridging, taking disciplinary actions if needed, cleaning the bus and removing trash, and making sure the school children in the bus are safely seated
Customer Service Representative
Macy's Call Center
St. Louis, MO
10.2011 - 05.2013
- Highly organized and detail oriented Administrative Assistant, organized administrative support to case managers, attorneys and clients
- Maintaining, updating and organizing both physical and electronic files
- Providing and routing calls to the appropriate persons or department
- Maintained monthly status of individual accounts
- Faxing, copying and scanning various requested documents
Customer Service Rep
Stop Repair Bills
Wentzville, MO
12.2010 - 09.2011
- Highly organized and detailoriented Administrative Assistant, organized administrative support to case managers, attorneys and clients
- Maintaining, updating and organizing both physical and electronic files
- Providing and routing calls to the appropriate persons or department
- Maintained monthly status of individual accounts
- Faxing, copying and scanning various requested documents
- Kept records of customer complaints
- Handled emails, inbound calls, and outbound calls
- Assisted customers with questions
- Assisted customers with a warm and professional attitude
Education
High school diploma -
Columbia College
St. Louis, MO04.2016
Skills
- Ceridian
- Customer Service
- Sales
- Retail Sales
- Residential Cleaning
- Computer Skills
- Upselling
- Leadership
- Microsoft Office
- Communication Skills
- Outbound Sales
- Call Center
- Microsoft Excel
- Selling
- Telemarketing
- Inside Sales
- COLLECTION
- CASHIER
- Cold Calling
Certification
- CPR Certification
- AED Certification
Timeline
Lead Teacher
Creative Kids Learning Center
09.2023 - 04.2024
In School Suspension Teacher
CCSD Clark County School District
08.2022 - 05.2023
Safety Officer
Hazelwood school district
04.2017 - 08.2021
Office Assistant
Doctor Reeds Foot Doctor
05.2016 - 08.2016
Telemarketer
Robert Insurance Company
10.2014 - 02.2016
Child Care Provider/Babysitter
Moores Child Care
09.2014 - 09.2017
Office Assistant
MoWisdom
06.2013 - 01.2015
School Bus Monitor
Durham School Services
04.2012 - 12.2014
Customer Service Representative
Macy's Call Center
10.2011 - 05.2013
Customer Service Rep
Stop Repair Bills
12.2010 - 09.2011
High school diploma -
Columbia College