Crystal Jones
Lakeland
Summary
Dynamic culinary professional with extensive experience at Publix Warehouse, excelling in kitchen organization and fostering team collaboration. Proven ability to enhance customer satisfaction and streamline operations, while maintaining high sanitation standards. Skilled in diverse cooking techniques and committed to ongoing staff development, ensuring a productive and inclusive work environment.
Overview
16
16
years of professional experience
Work History
Assistant Head Cook
Publix Warehouse
09.2020 - Current
- Participated in catering events such as weddings or corporate functions by collaborating with the event planning team on customized menu options.
- Worked closely with local vendors to source high-quality, fresh ingredients while fostering strong relationships for continued business partnerships.
- Assisted in the development of a diverse team by fostering an inclusive work environment and promoting ongoing education in culinary techniques and trends.
- Expedited food service during peak hours by prioritizing tasks effectively and maintaining communication with other kitchen staff members.
Manager
Popeyes® Louisana Kitchen
03.2014 - 01.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Manager
McDonald's
04.2009 - 03.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Arts - Business Administration And Management
Hillsborough Community College
Tampa, FL05-2012
High School Diploma -
Lake Gibson Senior
Lakeland05-2007
Skills
- Kitchen organization
- Knife skills
- Cooking techniques
- Sanitation protocols
Timeline
Assistant Head Cook
Publix Warehouse
09.2020 - Current
Manager
Popeyes® Louisana Kitchen
03.2014 - 01.2019
Assistant Manager
McDonald's
04.2009 - 03.2014
Associate of Arts - Business Administration And Management
Hillsborough Community College
High School Diploma -
Lake Gibson Senior
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