Crystal Jones-Bell
Brownsville,TN
Summary
Registered Nurse with extensive experience in healthcare and leadership roles. Offering background in medical-surgical nursing, geriatrics, and obstetrics. Expertise in clinical procedures, patient care, and staff management. Demonstrated ability to foster team collaboration and achieve positive patient outcomes in high-pressure environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse/Registered Nurse Team Leader
Christ Community Health Services
Memphis, TN
11.2021 - Current
- Manage and verify electronic health records for accuracy and compliance.
- Enhance communication between departments to optimize workflow.
- Managing medication and supply orders
- Scheduling appointments for in-office visits and procedures/surgeries at the hospital
- Supervised daily nursing operations to ensure quality patient care and adherence to protocols.
- Evaluated performance metrics, identifying areas for process improvements in patient care delivery.
- Championed a culture of continuous learning by staying up-to-date with industry trends and evidence-based practice guidelines, thereby ensuring optimal care for all patients.
- Assisted in quality improvement initiatives through active participation in audits, policy updates, and staff education on new best practices.
- Enhanced teamwork and communication among staff by conducting regular meetings and addressing concerns proactively.
- Assisted physicians during examinations or treatments as needed, acting as a reliable advocate for the best interests of the patients.
- Delegated tasks effectively to nursing assistants, ensuring efficient completion of assigned duties while maintaining high-quality patient care standards.
- Led team in executing patient care initiatives, ensuring high-quality service delivery.
- Intercepted more than 50-60 patient phone calls a shift.
Licensed Practical Nurse
Maxim Healthcare Home Health
Jackson, TN
12.2016 - 02.2024
- Deliver comprehensive home care to pediatric patients, adhering to 485 plans.
- Educated patients and families on health management, promoting adherence to treatment plans.
- Collaborated with interdisciplinary teams to optimize patient outcomes through coordinated care strategies.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
- Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
- Coordinate with physicians for patient care plans. Assist with ADLs and personal hygiene. Adapt care strategies to individual patient needs, fostering a supportive environment.
- Document nursing activities, maintaining accurate patient records and compliance.
- Administered medications and treatments following established protocols to ensure patient safety.
- Monitored vital signs and documented changes in patient conditions for effective care planning.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Managed patient medical records accurately and confidentially, ensuring compliance with HIPAA regulations.
Certified Pharmacy Technician
Walgreens
Covington, Tennessee
09.2020 - 10.2021
- Processed prescriptions accurately under pharmacy regulations.
- Assisted customers with medication inquiries and over-the-counter products.
- Handled insurance claims and resolved billing issues for customers.
- Educated patients on proper medication usage and potential side effects.
- Labeled medication containers according to pharmacy regulations.
- Processed payments through cash registers or computer systems.
- Reconciled drug inventories by comparing physical counts against computer records.
- Provided customer service, answering phone calls and responding to emails.
- Verified prescriptions and drug labels, documents and packages.
Licensed Practical Nurse
Jackson Madison County General Hospital
Jackson, TN
07.2017 - 04.2021
- Provided comprehensive patient care on a 41-bed unit, enhancing patient satisfaction.
- Prioritized patient care based on acuity. Performed critical assessments, including vital signs and blood glucose monitoring.
- Streamlined medication administration using Pyxis system. Conducted patient education, and post-discharge instructions.
- Performed procedures at bedside from catheterization and NGT placement to tracheostomy care.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Documented patient progress accurately in electronic health records for effective communication.
- Educated patients on post-operative care and medication management for improved outcomes.
- Minimized potential medication errors by verifying orders and carefully administering prescribed therapies as directed by physicians.
- Assisted with admissions, appointments, transfers, and discharges.
Licensed Practical Nurse
East Jackson Family Medical Center
Jackson, TN
03.2013 - 07.2017
- Administered medications and treatments according to established protocols and patient care plans.
- Collaborated with healthcare team to assess patient needs and develop individualized care strategies.
- Educated patients on health management, medication adherence, and post-treatment care instructions.
- Trained and mentored new staff on best practices for patient care and clinic operations.
- Streamlined patient intake processes, enhancing workflow efficiency within the clinic setting.
- Performed regular equipment checks, maintenance and inventory management to ensure availability of necessary supplies for optimal clinic functioning.
- Assisted healthcare providers in conducting examinations and administering treatments for optimal patient outcomes.
- Conducted initial patient assessments, obtaining vital signs and medical histories to inform healthcare providers.
Licensed Practical Nurse
Mid-South Gastroenterology Group
Memphis, Tennessee
11.2011 - 02.2013
- Assisted in endoscopic procedures, ensuring patient comfort and safety.
- Documented patient histories, assessments, and treatment responses accurately.
- Administered medications as prescribed by the physician for gastrointestinal diseases.
- Identified potential complications associated with various GI disorders and took appropriate action when needed.
- Educated patients about their diagnosis, treatment plan, and lifestyle modifications related to the illness.
- Monitored vital signs of patients with gastrointestinal problems.
- Coordinated referrals to other healthcare professionals when needed.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Education
Associate of Applied Science - Nursing
Southwest Tennessee Community College
Memphis07.2025
Pharmacy Technician - Pharmacy
Penn Foster College
Scottsdale, AZ09-2020
Bachelor of Science - Healthcare Administration
University of Phoenix
Phoenix, AZ10.2010
Practical Nursing Diploma - Practical Nursing
Tennessee College of Applied Technology- Jackson
Jackson, TN04-2008
Skills
- Leadership
- Team Collaboration
- Critical Thinking
- Self-Motivated
- Time Management
- Problem Solving
- Communication
Certification
- Registered Nurse
- Basic Life Support
- Advanced Cardiac Life Support
- Pediatric Advanced Life Support
Volunteer Experience
- Boys and Girls Club of Brownsville, Assist with the organization of the 'National Night Out' platform for neighbors and police to connect, strengthening community bonds and sending a message that neighborhoods are organized and engaged in fighting crime.
- Good Hope Baptist Church, Youth Advisor
Accomplishments
Employee of the month at Midsouth Gastroenterology 2011
References
Available Upon Request
Timeline
Licensed Practical Nurse/Registered Nurse Team Leader
Christ Community Health Services
11.2021 - Current
Certified Pharmacy Technician
Walgreens
09.2020 - 10.2021
Licensed Practical Nurse
Jackson Madison County General Hospital
07.2017 - 04.2021
Licensed Practical Nurse
Maxim Healthcare Home Health
12.2016 - 02.2024
Licensed Practical Nurse
East Jackson Family Medical Center
03.2013 - 07.2017
Licensed Practical Nurse
Mid-South Gastroenterology Group
11.2011 - 02.2013
Associate of Applied Science - Nursing
Southwest Tennessee Community College
Pharmacy Technician - Pharmacy
Penn Foster College
Bachelor of Science - Healthcare Administration
University of Phoenix
Practical Nursing Diploma - Practical Nursing
Tennessee College of Applied Technology- Jackson