Crystal Kelly Yancey

• Assisted team in achieving project objectives through collaboration and communication.
• Supported planning and execution of daily activities to enhance operational efficiency.
• Learned and implemented safety protocols to maintain a secure work environment.
• Engaged with team members to foster a positive and productive atmosphere.
• Provided assistance in troubleshooting issues, enhancing overall workflow effectiveness.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Worked out of Baltimore, Maryland as a "SRC" counter, counting specific items from a pod using a computer and scan gun to count customer orders before shipping out. Transfer job to Richmond, Va., changed position as a packer. I packed items by boxed or bagged item/s before transfer to delivery trucks.

• Implemented process improvements that reduced order discrepancies and enhanced customer satisfaction metrics.
• Managed inventory accuracy through real-time tracking and systematic reconciliation processes.

• Oversaw daily operations to ensure optimal customer service and operational efficiency.
• Trained and mentored staff on product knowledge and sales techniques.
• Implemented process improvements, enhancing workflow and reducing wait times.
• Managed inventory control, utilizing systems to track stock levels effectively.
• Assisted with training and development of team members.
• Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
• Developed positive rapport with vendors or suppliers, negotiating advantageous deals that benefited both parties in the long run.