Selena Mills
Baltimore,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Royal Farms
04.2025 - 07.2025
- Processed customer transactions quickly and accurately using point-of-sale systems.
- Assisted customers with inquiries, providing product information and resolving issues effectively.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Security Officer
Allied Security
01.2024 - 05.2025
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols, identifying and addressing potential hazards.
- Responded promptly to incidents, documenting details for further investigation.
- Enforced safety protocols and procedures to maintain a secure environment.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Package Handler
FedEx
01.2022 - 11.2023
- Operated package handling equipment to ensure safe and efficient movement of shipments.
- Sorted packages based on size, weight, and destination for optimal routing.
- Maintained cleanliness and organization of work area to promote safety standards.
- Collaborated with team members to meet daily operational goals and deadlines.
- Followed safety regulations to maintain safe work environment.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
Package Handler
Amazon
06.2020 - 12.2021
- Implemented process improvements that enhanced efficiency in package sorting operations.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Conducted routine inspections of equipment to ensure proper functioning and safety compliance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Contributed to increased productivity by working effectively in high-pressure situations.
Education
High School Diploma -
Patapsco Center Of The Arts
Dundalk, MD06-2020
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Customer Service Cashier
Royal Farms
04.2025 - 07.2025
Security Officer
Allied Security
01.2024 - 05.2025
Package Handler
FedEx
01.2022 - 11.2023
Package Handler
Amazon
06.2020 - 12.2021
High School Diploma -
Patapsco Center Of The Arts