Crystal Kennerly
Summary
Dedicated Logistics Manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
23
23
years of professional experience
Work History
Logistics Manager
Micron Wireless, Inc.
05.2016 - Current
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Kept corporate departments and customers updated on critical shipments.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
- Created and enforced detailed organization processes to increase quality and service standards.
- Conducted research to address shipping errors and packaging mistakes.
Logistics Operator/Administrative Assistant
Wagler Intergrated Logistics LLC
09.2009 - 03.2012
- Created manifest for inbound/outbound state and international shipments
- Tracked and logged daily progress of shipments until destination
- Booked flight, hotel and rental car arrangements for company CEO
- Created and documented client files
- Updated and processed Accounts Receivable/Accounts Payable
- Utilized Microsoft Office to track appointments, document files and send/receive messages
- Processed inbound and outbound mail
- Answered inquiries from drivers and clients.
Receptionist
Town Executive Suites
06.2002 - 06.2009
- Answered and routed calls for approximately 50 to 60 tenants, over 700 calls per day
- Processed and distributed incoming mail from UPS, Fedex and USPS
- Prepared outgoing mail for UPS, Fedex and USPS
- Received and processed tenant rent payments
- Responsible for greeting and directing incoming clients
- Opened and closed reception area and prepped conference rooms for daily meetings
- Ensured lobby was presentable at all times, ensured waiting clients were comfortable.
Receptionist/Administrative Assistant
S. Levy & R. Dworkin CPA's
01.2001 - 05.2002
- Processed General Ledger and Profit/Loss reports
- Assisted with payment reports, inventory, all basic office duties
- Completed data entry for Accounts Payable/Accounts Receivable
- Processed calls and assembled tax returns.
Education
High School Diploma -
Los Angeles High School Of The Arts
Los Angeles, CASkills
- Excellent Customer Service Skills
- Shipping and Receiving Packages
- Over 10 years Administrative Experience
- Organized and Detail Oriented
- Accounts Receivable/Payable
- Independent & Resourceful
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Strong Communication Skills
- Detail-oriented mindset
- Dedicated Team Player
- Multiple Line Phone System
- FedEx/UPS/DHL Processing
- Microsoft Office proficiency
Timeline
Logistics Manager
Micron Wireless, Inc.
05.2016 - Current
Logistics Operator/Administrative Assistant
Wagler Intergrated Logistics LLC
09.2009 - 03.2012
Receptionist
Town Executive Suites
06.2002 - 06.2009
Receptionist/Administrative Assistant
S. Levy & R. Dworkin CPA's
01.2001 - 05.2002
High School Diploma -
Los Angeles High School Of The Arts
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