Crystal Kerneal
Columbus,MS
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Intern
Community Counseling Services
08.2023 - Current
- Explored new technologies and approaches to streamline processes.
- Interacted with customers by phone, email, or in-person to provide information.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Reported to supervisor for weekly check-ins, feedback, and wellness check.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Planned, prepared and participated in weekly meetings and events.
- Facilitated group for drug and alcohol abuse.
- Conducted extensive research for startup company projects.
- Gained operational knowledge and supported departmental needs.
Case Manager
Community Counseling Servies
08.2021 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Provided leadership, guidance and support to staff members.
- Partnered with local organizations to expand access to social and community services.
- Assessed community needs and identified resources for social and community service programs.
- Participated in community events to promote services and engage with public.
- Monitored program performance and outcomes for successful delivery of services.
- Collaborated with community members to develop and implement service initiatives.
- Established and maintained relationships with key stakeholders.
- Researched best practices and developed strategies to improve program outcomes.
- Implemented strategies to increase public awareness of social and community service programs.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
Education
Master of Science - Counselor Education
Delta State University
Cleveland, MS05.2024
Master of Science - Public Health
Mississippi University For Women
Columbus, MS05.2015
Skills
- Constructive Feedback
- Online Content Delivery
- Academic Research
- Billing and Coding
- Workflow Optimization
- Activity Organization
- Great Critical Thinking Skills
- Group Assistance
- Social Behaviors
- Documentation
- Group Sessions
- Training and Development
- Office Meetings
- Behavior Redirection
- Family Involvement
- Active Listening Skills
- Social Skills
- Transportation Assistance
- Team Collaboration
- Google Drive
- Database Entry
- Virtual Classrooms
- Data Entry
- Intervention Management
- Cognitive Behavioral Therapy
- Research
- Microsoft Office Suite
- Recordkeeping and Confidentiality
- Scheduling
- Community Mental Health Programs
- Verbal and Written Communication
- Therapeutic Exercise
- Work Planning and Prioritization
- Leadership
- Best Practices and Standards
- Individualized Counseling
Accomplishments
- Collaborated with team of 3 in the development of Intensive Outpatient Program.
- Collaborated with team of 6 in the development of Intensive Community Outreach and Recovery Team.
- Women's Wellness Chair of Women's Wellness Initiative, July 2021
Affiliations
Nu Theta Sigma Chapter of Sigma Gamma Rho, Inc, March, 2022
Delta Sigma Upsilon Chapter of Chi Sigma Iota, August, 2023
Certification
· S.O.A.R., National Board of Social Work, November 2021
· Applied Suicide Intervention Skills, Department of Mental Health, December 2021
· Provisional Certified Community Support Specialist, Department of Mental Health, October 2021
· Getting Results: Motivational Interviewing. University of Arizona, June 2021
· The Core Elements of Project Management in Public Health, Mississippi University for Women, May 2015
· Advanced Cardiovascular Life Support, American Heart Association, January 2019 - Present
· Basic Life Support, American Heart Association, January 2019 - Present
· Crisis De-Escalation Skills, Crisis Prevention Institute, August 2021- Present
Timeline
Intern
Community Counseling Services
08.2023 - Current
Case Manager
Community Counseling Servies
08.2021 - Current
Master of Science - Counselor Education
Delta State University
Master of Science - Public Health
Mississippi University For Women
Similar Profiles
Bryana GarciaBryana Garcia
Student Therapist at Community Counseling ServicesStudent Therapist at Community Counseling Services
Valerie Surdi, MSWValerie Surdi, MSW
Clinical Counseling at Community Counseling ServicesClinical Counseling at Community Counseling Services
Kanyatta BrownKanyatta Brown
Peer Support Specialist; Medical Records at Community Counseling ServicesPeer Support Specialist; Medical Records at Community Counseling Services
Taunya TorresTaunya Torres
Patient Support Representative at Community Counseling ServicesPatient Support Representative at Community Counseling Services
Jailan ErvinJailan Ervin
Production Team Leader at Motherson Automotive Technologies & EngineeringProduction Team Leader at Motherson Automotive Technologies & Engineering