Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Krause

Pottstown,PA

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Care Assistant position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Phlebotomist Technician

Tower Health
04.2022 - 09.2022
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation
  • Stocked phlebotomy cart or carrier with appropriate supplies
  • Packaged and shipped specimens to central lab daily
  • Centrifuged blood samples as outlined in clinical protocols
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
  • Completed proper sanitation and cleaning of equipment and work areas between patients
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Used personal protective equipment correctly to protect coworkers and patients
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures
  • Organized daily work based on collection priority
  • Conducted venipuncture and other CT procedures
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays
  • Addressed questions and concerns to educate patients on collection process and procedures
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie
  • Reviewed patient records for accuracy and completeness
  • Monitored patients for reactions and verified sample quality
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
  • Followed established safety protocols and standards to minimize risk of infection and injury
  • Verified proper storage and transportation of specimens to laboratories
  • Collected blood samples in accordance with laboratory protocols and regulations
  • Verified patients' identification for proper sample collection
  • Managed multiple patients at a time.

Aid

Manor Care
07.2019 - 09.2021
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
  • Maintained strict levels of cleanliness for tables, floors and prep areas.
  • Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed
  • Maintained strict levels of cleanliness for tables, floors, and prep areas
  • Arranged tray and or table settings with proper tableware, condiments, and tray card
  • Delivered nourishment and supplements to nurse station for distribution to specific residents
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area
  • Upheld efficiency of meal services by pre-setting tables before patients arrived
  • Served meals to residents in accordance with established schedules and dietary procedures
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Distributed food during busy peak periods to drive customer satisfaction
  • Discarded outdated food products and maintained waste disposal procedures
  • Followed all food safety regulations while preparing meals for patients
  • Reported and documented resident changes in consumption or behaviors
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms
  • Kept all kitchen areas clean, tidy and free of hazards
  • Developed and implemented protocols related to nutrition care
  • Preserved inventory of nutrition-related supplies and equipment
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices
  • Obtained and evaluated dietary histories of individuals to plan nutritional programs
  • Handle multiple tasks at one time, increase the happiness in patients.

Aid

Senior Helpers
05.2017 - 07.2019
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
  • Maintained strict levels of cleanliness for tables, floors and prep areas.
  • Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
  • Managed multiple tasks per day.

Education

Bachelor of Arts - Registered Nurse

Montgomery County Community College
Blue Bell, PA
06.2025

GED -

Montgomery County Community College
Blue Bell
05.2016

Skills

  • Time Management
  • Health Education
  • Staff Management
  • Chronic Disorders
  • Quality control guidelines
  • Patient confidentiality
  • Sample and specimen collection
  • Blood specimen storage
  • Time management
  • Recording data
  • Specimen labeling procedures
  • Venipuncture
  • Analytical and Critical Thinking
  • Active Listening
  • Flexible and Adaptable
  • Self-Motivated

Timeline

Phlebotomist Technician

Tower Health
04.2022 - 09.2022

Aid

Manor Care
07.2019 - 09.2021

Aid

Senior Helpers
05.2017 - 07.2019

Bachelor of Arts - Registered Nurse

Montgomery County Community College

GED -

Montgomery County Community College

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Crystal Krause