Crystal Krolczyk
Lufkin,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
House Manager
Self Employed Services
11.2021 - Current
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Oversaw budget to manage expenditures and control costs.
Assistant Manager
Dollar General
09.2019 - 11.2021
- Support managers in organizing, planning and implementing strategy Organize daily activities and ensure schedules and objectives are met Interact with customers and learn their needs and specifications Manage, supervise and support the personnel Monitor operating costs, budgets and resources Analyze and interpret data and prepare reports on the analysis results Manage recruitment process and training & development Ensure adherence to company's policies and guidelines Delegated daily tasks to team members to optimize group productivity.
Store Associate
Dollar Tree
02.2019 - 08.2019
- Stocked, replenished and organized inventory to keep store merchandise fresh
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Unloaded and moved merchandise to maintain aisles and set up product displays
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Server
Joe's Crab Shack
02.2018 - 01.2019
- Provided exceptional service to high volume of daily customers
- Operated POS terminals to input orders, split bills and calculate totals
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Associate Of Science - Criminal Justice
Everest College
Dallas, TX04.2004
Certificate - Certified Nursing Assistant
Kilgore College
Kilgore, TX04.1994
General Studies -
South Houston High School
South Houston, TX08.1990
Skills
- Problem-Solving
- Organizational Skills
- Verbal Communication
- Analytical Thinking
- Written Communication
- Social Perceptiveness
- Public Speaking
- Critical Thinking
- Calm Under Pressure
- Leadership
- Reliable and Trustworthy
- Relationship Building
- Problem Solving
Timeline
House Manager
Self Employed Services
11.2021 - Current
Assistant Manager
Dollar General
09.2019 - 11.2021
Store Associate
Dollar Tree
02.2019 - 08.2019
Server
Joe's Crab Shack
02.2018 - 01.2019
Associate Of Science - Criminal Justice
Everest College
Certificate - Certified Nursing Assistant
Kilgore College
General Studies -
South Houston High School
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