Crystal Laschanzky
Brandon,MS
Summary
Strategic project manager with expertise in healthcare and military readiness, focusing on budgeting, forecasting, and risk management. Committed to delivering projects on time and within resource constraints while fostering collaboration to achieve organizational goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Project Manager
QTC Management
Brandon, MS
12.2023 - Current
- Developed and refined project plans, timelines, and budgets to meet project goals.
- Collaborated with teams to develop project scopes and objectives.
- Collaborated with teams to define and solidify project scopes and objectives.
- Monitored project progress to ensure timely delivery and quality standards.
- Led meetings to discuss progress, challenges, and next steps.
- Led meetings to address progress, challenges, and next steps.
- Trained team members on best practices and project management tools.
- Maintained organized project documentation and comprehensive records for future reference.
PREVENTIVE MEDICINE SPECIALIST
Mississippi National Guard
Camp Shelby, MS
05.2007 - Current
- Established preventive medicine guidelines for over 1,000 military and civilian personnel at Camp Shelby, MS.
- Coordinated preventive medicine inspections, surveys, and laboratory procedures, improving service delivery and ensuring compliance.
- Implemented field sanitation program across Mississippi, ensuring procedural compliance.
- Ensured water sanitation and potability for soldiers, enhancing overall safety.
- Oversaw facilities to maintain regulatory compliance standards, safeguarding public health.
- Conducted environmental assessments and analyzed sampling data to identify pollution sources.
- Developed tactical SOP for Mississippi Medical Detachment, reducing testing errors significantly.
- Managed administrative tasks including telephone management, appointment scheduling, and supply ordering, supporting operational efficiency.
CLINIC SUPPORT SPECIALIST/SENIOR CLINIC INTAKE SPECIALIST
Veterans Evaluation Services
Brandon, MS
05.2017 - 09.2023
- Oversaw daily operations to facilitate clinical workflows while ensuring HIPAA compliance and safety regulations.
- Managed intake duties in brick-and-mortar offices, ensuring procedural adherence across interdisciplinary teams to enhance patient experience.
- Coordinated scheduling and documentation for personnel, enhancing operational efficiency across clinical workflows.
- Partnered with cross-functional teams to assess personnel needs, adjusting schedules and hiring strategies accordingly.
- Provided strategic insights to regional clinical manager, optimizing training programs and increasing staff readiness through quarterly sessions.
- Maintained office and exam supply inventory within budget constraints to optimize resource allocation.
- Developed tracking systems for accurate reporting and forecasting, enabling informed decision-making for budgeting.
- Minimized equipment downtime via continuous preventative maintenance and effective troubleshooting methods.
ACCOUNT MANAGER
Nelnet
Lincoln, Nebraska
05.2015 - 05.2017
- Coordinated training sessions for new hires and existing employees, fostering skill development and team cohesion.
- Trained personnel on new applications, products, and job functions to enhance productivity.
- Developed job skill checklists and training programs to verify employee readiness.
- Scheduled training sessions, ensuring availability of necessary resources and materials.
- Created instructional materials, including manuals, handbooks, and multimedia aids.
- Created progress reports that assessed learner engagement across course modules, informing future training strategies.
- Supported onboarding of new team members, facilitating smoother integration into workplace culture.
- Evaluated employee requests for time off and schedule changes for vacation time off or schedule changes promptly.
Education
ADN - Nursing
Saint Catherine College
Saint Catherine05-2014
Skills
- Active listening
- Strategic planning
- Team leadership
- Process improvement
- Problem solving
- Management skills
- Communication and reporting
- Documentation management
- Project management
- Critical thinking
- Delegation
- Computer proficiency
- Organizational skills
- Attention to detail
- Customer service excellence
- Microsoft Office expertise
- Account auditing
- Research capabilities
- Data entry
Certification
- HIPAA Certified
- VA Anti-Terrorism (Level 1) (Army Certificate)
- Combat Trafficking in Persons (CTIP) (Army Certificate)
- DOD Cyber Awareness Training (Army Certificate)
- Sexual Harassment, Assault Response and Prevention (Sharp) (Army Certificate)
- Alcohol and Substance Abuse Prevention (Army Certificate)
- EEO/No Fear (Army Certificate)
- Suicide Prevention (Army Certificate)
- Threat Awareness and Reporting Program (Army Certificate)
- INFOSEC (Army Certificate)
- Army Accident-Avoidance Course (Army Certificate)
- Ethics (Army Certificate)
- OPSEC (Army Certificate)
- Risk Management Civilian Basic Course (Army Certificate)
- Lean Six Sigma Yellow, Green, Black Belt
Timeline
Project Manager
QTC Management
12.2023 - Current
CLINIC SUPPORT SPECIALIST/SENIOR CLINIC INTAKE SPECIALIST
Veterans Evaluation Services
05.2017 - 09.2023
ACCOUNT MANAGER
Nelnet
05.2015 - 05.2017
PREVENTIVE MEDICINE SPECIALIST
Mississippi National Guard
05.2007 - Current
ADN - Nursing
Saint Catherine College