Crystal Lawson
Belleville,NJ
Summary
To get the opportunity where I can make the best of my potential and contribute to the organization’s growth.
Overview
22
22
years of professional experience
Work History
payroll specialist
paterson board of education
01.2006 - 11.2022
- Verified and processed over 250-time sheets per semi-monthly pay period
- Trained district employees on remote time sheets to automate the process
- Reconciled payroll prior to transmission and validated confirmed reports
- Process correct garnishment calculations and compliance
- Process accurate and timely year-end reporting when necessary (W-2).
Customer Care Representative
Nextel Communications
Rutherford, NJ
07.2000 - 12.2005
- Answered customer inquiries over the phone and via email.
- Provided accurate, valid, and complete information to customers.
- Resolved customer complaints promptly and professionally.
w2 specialist
INSPIRE BRANDS, INC
01.2023
- Answered and handled 30-40 incoming calls concerning tax documents
- Assisted current and former employees with accessing their tax documents
- Downloaded & emailed tax documents at employee’s request
- Assisted employees with various tax questions concerning federal and state withholding.
Education
Wordprocessing Certificate -
Philips Business School
06.2000
Diploma -
Passaic High School
08.1994
Skills
- Ability to resolve conflicts so that it’s a win-win for all
- Knowledge of personal computer applications and spreadsheets (various software used)
- Critical thinking & time management
- Strong work ethic
- Knowledge of telephone communications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
w2 specialist
INSPIRE BRANDS, INC
01.2023
payroll specialist
paterson board of education
01.2006 - 11.2022
Customer Care Representative
Nextel Communications
07.2000 - 12.2005
Wordprocessing Certificate -
Philips Business School
Diploma -
Passaic High School
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