Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Crystal Lenning

Bedford ,IN

Summary

Dynamic General Manager with a proven track record at Rocket Fuels, excelling in operations management and team leadership. Successfully implemented strategies that boosted sales and enhanced customer retention. Skilled in financial administration and fostering strong relationships, driving both employee satisfaction and organizational growth. Committed to achieving excellence through effective training and development.

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

7
7
years of professional experience

Work History

General Manager

Rocket Fuels
09.2018 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Formulated policies and procedures to streamline operations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

GED -

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Training and coaching
  • Time management
  • Efficient multi-tasker
  • Staff management
  • Team leadership
  • Customer relations
  • Loss prevention
  • Product analysis
  • Data review
  • Vendor sourcing
  • Financial administration
  • Quality management
  • Business administration
  • Project planning
  • Operations oversight
  • Purchasing and planning
  • Troubleshooting expertise
  • Staffing
  • Deadline oriented
  • Customer retention
  • Labor cost controls
  • Staff motivation
  • Schedule management
  • Team training and development
  • Verbal and written communication
  • Goal setting
  • Staff supervision
  • Inventory control
  • Relationship building

Timeline

General Manager

Rocket Fuels
09.2018 - Current

GED -

Ivy Tech Community College of Indiana

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Crystal Lenning