Crystal Lewin
Orangevale,CA
Summary
Developed customer service skills in fast-paced, customer-focused environment. Demonstrated ability to manage customer interactions, handle transactions, and resolve issues efficiently. Looking to transition into new field, leveraging customer service expertise and adaptability to new challenges.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Painter Journeyman
Crystal Clear Painting
Orangevale, CA
01.2014 - Current
- Prepare and paint interiors and exteriors, ensuring quality and efficiency.
- Skilled in masking, caulking, patching, and sanding for smooth finishes.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Contribute to setup, repair, painting, and cleanup for seamless project flow.
- Worked alongside team members to efficiently manage project timelines, ensuring seamless workflow and timely completion of jobs.
Server
Lido Café
Carmichael, CA
11.2020 - 04.2023
- Delivered outstanding service to guests in a busy, high-volume cafe setting.
- Ensured timely delivery of food and beverages while maintaining quality standards.
- Handled customer concerns and resolved complaints in a professional and courteous manner.
- Managed cash and credit card transactions, balanced cash drawers, and closed out checks working with pos systems.
- Assisted with opening and closing duties, including setting up the dining area and maintaining cleanliness and sanitation standards.
Server, Busser and Catering Staff
Scott’s Seafood on the River
Sacramento, CA
04.2016 - 02.2019
- Worked as a server and busser in a high-end seafood restaurant, maintaining exceptional attention to detail and professionalism.
- Coordinated dining room operations to ensure efficient table turnover and optimal guest experience.
- Trained and mentored new staff on menu offerings, service standards, and operational procedures.
- Assisted in setting up, serving, and breaking down large private events and weddings, ensuring a smooth and seamless guest experience.
- Collaborated closely with kitchen staff and event coordinators to execute large-scale functions successfully.
Legal Secretary
Ashton & Price, LLC
Fair Oaks, CA
06.2010 - 07.2015
- Managed legal correspondence, ensuring timely and accurate communication between attorneys and clients.
- Organized case files and documentation, enhancing accessibility and efficiency for legal teams.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Managed office communications and correspondence, ensuring timely responses and information flow.
- Oversaw inventory management of office supplies, ensuring adequate stock levels at all times.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Associate - Nursing
American River College
Carmichael, CA12.2018
Skills
- Restaurant Experience (10 years)
- Computer Skills (10 years)
- Administrative Experience
- Customer Service (10 years)
- Technical Support
- Leadership Experience
- Legal Research (4 years)
- Paralegal
- Windows (10 years)
- Word Processing (10 years)
- Excel (10 years)
- Maintenance
- Office Experience
- Insurance
- General Office Skills (5 years)
- Help Desk (4 years)
- Communication Skills
- Warehouse Experience
- Basic Math
- English
- Desktop Support
- Construction (4 years)
- Cleaning (3 years)
- Customer service (10 years)
- Strong work ethic
- Effective multitasking
Certification
- Food handler certificate
- Driver's License
Timeline
Server
Lido Café
11.2020 - 04.2023
Server, Busser and Catering Staff
Scott’s Seafood on the River
04.2016 - 02.2019
Painter Journeyman
Crystal Clear Painting
01.2014 - Current
Legal Secretary
Ashton & Price, LLC
06.2010 - 07.2015
Associate - Nursing
American River College