Crystal Lewis
Bronx,NY
Summary
Customer-oriented sales professional seeking opportunity to apply skills in database management, spreadsheet and other computer applications to meet challenging work assignments and support management team. Excellent at communicating, writing and editing. Keen attention to detail and focused on meeting deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Opulence Management
09.2023 - 09.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Provided technical support for customers using the company's products or services.
- Negotiated pricing contracts with customers to maximize profits.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Answered inquiries from prospective customers regarding features of products and services offered.
Lab Technician Intern
Jamaica Broilers Group Limited
05.2019 - 07.2019
- Documented detailed findings in computer for analysis and reporting
- Prepared chemical reagents needed to perform routine testings.
- Evaluated computer readings to make necessary adjustments in testing for accuracy
- Followed testing protocols to measure performance and support product development and discovery
- Adhered to laboratory procedures to deliver accurate test results.
- Compared related datasets to detect anomalies and overlapping points.
Assistant Teacher Volunteer
Victoria Primary School
06.2018 - 07.2018
- Explained expectations clearly and consistently enforced rules for children's behavior
- Utilized various teaching techniques to instruct full classes on subject topics
- Cleaned and organized classroom to encourage creativity, exploration and good decision-making in children
- Assisted with classroom management techniques to improve student behavior and foster positive classroom atmosphere
- Supervised classroom to maintain behavioral control and encourage learning
- Supported development of early literacy and numeracy skills through creative and interactive methods
- Observed children to assess developmental strengths and needs.
Education
Bachelor of Arts - Animation
University of the West Indies
Kingston, Jamaica06.2025
Certificate in IT Support - Google Technical Support Fundamentals
Coursera (online)
Google10.2023
High School Diploma -
Holy Childhood High School
Jamaica, West Indies06.2018
Skills
- Customer Service
- Inside and Outside Sales
- Complex Problem-Solving
- Exceeds Sales Goals
- Mobile Device Management
- Technical Support
- Software Installation
- Data Recovery
- Performance Testing
- Issue Troubleshooting
- Appointment Scheduling
- Application Installations
- Call Center Operations
- Complaint Resolution
- Account Updating
Certification
- Google Technical Support Fundamental issued by Coursera on October 2023
Timeline
Sales Representative
Opulence Management
09.2023 - 09.2023
Lab Technician Intern
Jamaica Broilers Group Limited
05.2019 - 07.2019
Assistant Teacher Volunteer
Victoria Primary School
06.2018 - 07.2018
Bachelor of Arts - Animation
University of the West Indies
Certificate in IT Support - Google Technical Support Fundamentals
Coursera (online)
High School Diploma -
Holy Childhood High School
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