Crystal Linn Darnell
Goshen,IN
Summary
Dynamic Senior IT Application Analyst with extensive experience at Ardent Health Services, specializing in Epic systems and data management. Proven track record in enhancing operational efficiency and improving patient outcomes through effective collaboration and analytical skills. Recognized for implementing process improvements that significantly reduced turnaround times while ensuring data integrity and quality assurance.
Overview
26
26
years of professional experience
Work History
Senior IT Application Analyst
Ardent Health Services
12.2013 - Current
Epic HIM certified in Epic Coding, Epic Release of Information and Epic Deficiency.
Provided analytical and support services for 3M CGS, 3M 360, 3M 360 Encompass, 3M AI Autonomous Coding, Fluency, OnBase.
IT Analyst for numerous projects and upgrades.
IT HIM Analyst/HIM Supervisor
Beacon Health System Memorial Hospital
04.2000 - 03.2013
- Analyzed patient data to identify trends and improve care delivery processes.
- Developed reports on operational performance metrics for senior management review.
- Collaborated with clinical teams to streamline workflows and enhance patient outcomes.
- Managed data integrity through regular audits and quality assurance initiatives.
- Facilitated training sessions for staff on new analytical tools and reporting systems.
- Led cross-functional projects aimed at optimizing resource allocation and efficiency.
- Implemented process improvements that reduced turnaround times for patient services.
Education
Bachelor of Science - Health Informatics And Computer Science
World Governor’s University
Skills
- Customer support
- Application integration
- Business process improvement
- Application analysis
- Complex Problem-solving
- Incident management
- Data management
- End-user training
- Network administration
- Requirements gathering
- Disaster recovery
- System documentation
- Performance tuning
- System analysis
- Application installation
- Version control
- Software optimization
- Test plan execution
- Software testing
- End user support
- Customer education
- Technical support
- User training
- IT support
- System administration
- Error resolution
- Test scripts
- Application implementation
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Task prioritization
- Client relations
- Analytical thinking
- Goal setting
- Professionalism
- Professional demeanor
- Troubleshooting
- System maintenance
- System testing
- Quality assurance
Timeline
Senior IT Application Analyst
Ardent Health Services
12.2013 - Current
IT HIM Analyst/HIM Supervisor
Beacon Health System Memorial Hospital
04.2000 - 03.2013
Bachelor of Science - Health Informatics And Computer Science
World Governor’s University