Crystal Luna
San Angelo,TX
Summary
Patient-oriented Nurse with 18 years of diverse experience in providing direct patient care to people of all ages and backgrounds . Skilled at multitasking and prioritizing patient needs and daily assignments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Unit Secretary
River Crest Hospital
09.2022 - Current
- Greet and interact with patients to provide information, answer questions and assist with everyday needs.
- Perform various administrative tasks by filing, copying and faxing documents.
- Answer telephone calls to offer hospital information, answer questions, and direct calls to staff.
- Organize and maintain patient chart filing system to promote quick data finding for staff.
- Assist staff nurses with various tasks such as obtaining vital signs, medication administration, and discharging patients.
- Coordinate with medical professionals and social workers/therapists to provide appropriate input to help effectively formulate and implement treatment plans.
- Obtain HIPPA consents for medical records for the purpose of continuing treatment.
- Respond to emergency codes and provide emotional and medical support to patients in crisis. Assist with restraints as needed.
- Facilitate therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Educate family members and caregivers on patient care instructions.
Licensed Vocational Nurse
West Texas Rehab - Hospice Of San Angelo
04.2022 - 09.2022
- Performed routine evaluations of each patient's status, needs and concerns.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and end-of-life care planning.
- Responded to patient requests with appropriate clinical and personal assistance.
- Monitored , tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided wound care.
- Managed patient care through closely monitoring vital signs.
- Documented accurate patient vitals, behaviors and concerns in the medical record.
- Educated patients and caregivers on medical diagnoses, treatment options, disease self-management and wound management.
- Comforted and counseled patients and families throughout the care process.
Licensed Vocational Nurse
La Esperanza Clinic
05.2021 - 01.2022
- Gathered patient health data through interviews and assessment, documenting data in electronic records.
- Assisted with assessment and evaluation process by administering and scoring psychological tests.
- Obtained and monitored patients' vital signs and reported abnormal values to provider.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Reviewed patient history to verify conditions and current medications.
- Administered medications ordered by provider to address patient symptoms.
- Observed and assessed patients to identify concerning symptoms.
- Ordered medication refills, lab tests, and procedures.
- Managed various general office duties such as answering multiple telephone lines, faxing paperwork, making copies of pertinent paperwork.
- Educated patients, families and caregivers about conditions and treatments, while offering support.
Substitute Teacher
San Angelo Independent School District
03.2021 - 04.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked with principal's office on disciplinary and safety issues.
- Supervised lunchroom and recess activities.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Took notes and prepared reports on school day activities to provide to primary teacher.
Pediatric Therapy Technician
WEST TEXAS REHABILITATION CENTER
06.2020 - 08.2020
- Prepared patients to meet with physical, occupational, and speech therapists.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments and arranging files.
- Inventoried supplies and ordered more for office and patient rooms.
- Cleaned and organized work area and disinfected equipment after treatment.
Licensed Vocational Nurse
Shannon Clinic
09.2016 - 05.2020
- Gathered patient health data through interviews and assessment, documenting data in electronic records.
- Obtained and monitored patients' vital signs and reported abnormal values to provider.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Reviewed patient history to verify conditions and current medications.
- Administered medications ordered by provider to address patient symptoms.
- Observed and assessed patients to identify concerning symptoms.
- Responded to patient requests with appropriate clinical and personal assistance.
- Ordered medication refills, lab tests, and procedures.
- Managed various general office duties such as answering multiple telephone lines, faxing paperwork, making copies of pertinent paperwork.
- Educated patients, families and caregivers about conditions and treatments, while offering support.
Licensed Vocational Nurse
Madigan Army Medical Center, MAMC
02.2015 - 08.2016
- Provided quality mental health services to Active Duty Service members in the United States Army.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Conversed with individuals in crisis who called for assistance.
- Partnered with multi-disciplinary team to develop plans of care.
- Completed pre-admission screenings and physical and mental health assessments for psychiatric patients.
- Provided weekly tracking of individuals recovering from acute incidents and dealing with chronic conditions, such as PTSD, Substance Abuse Disorders, and suicide attempts.
- Strengthened training and nursing knowledge by taking part in continuing education programs and workshops.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided emotional support to service members and their families during treatment.
Licensed Vocational Nurse
Olympia Multi-Specialty Clinic
01.2013 - 04.2014
- Gathered patient health data through interviews and assessment, documenting data in electronic records.
- Obtained and monitored patients' vital signs and reported abnormal values to provider.
- Performed EKGs daily.
- Responded to patient requests with appropriate clinical and personal assistance.
- Reviewed patient history to verify conditions and current medications.
- Observed and assessed patients to identify concerning symptoms.
- Ordered medication refills, lab tests, and procedures.
- Managed various general office duties such as answering multiple telephone lines, faxing paperwork, making copies of pertinent paperwork.
- Educated patients, families and caregivers about conditions and treatments, while offering support.
Licensed Vocational Nurse
Outreach Home Health - Pediatrics
03.2007 - 06.2008
- Provided compassionate nursing care to medically fragile children in home settings.
- Provided physical assessments, medication and chronic disease management to home health patients.
- Administered medications, peg tube feedings, and wound/tracheostomy/colostomy care.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Identified health issues while at home care visits and contacted patient's physician to discuss best method for resolution.
- Responded to patient/family requests with appropriate clinical and personal assistance.
- Communicated with patients and family members, providing detailed information regarding care and medications.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Provided ongoing emotional support to patients and their families.
Licensed Vocational Nurse
Shannon Clinic
06.2005 - 03.2007
- Gathered patient health data through interviews and assessment, documenting data in electronic records.
- Obtained and monitored patients' vital signs and reported abnormal values to provider.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Reviewed patient history to verify conditions and current medications.
- Administered medications ordered by provider to address patient symptoms.
- Observed and assessed patients to identify concerning symptoms.
- Responded to patient requests with appropriate clinical and personal assistance.
- Ordered medication refills, lab tests, and procedures.
- Managed various general office duties such as answering multiple telephone lines, faxing paperwork, making copies of pertinent paperwork.
- Educated patients, families and caregivers about conditions and treatments, while offering support.
Education
Vocational Nursing Certificate -
Howard College
San Angelo, TX05.2005
High School Diploma -
Central High School
San Angelo, TX05.2000
Skills
- Patient Care Assessment
- Monitoring Vital Signs
- Verbal and Written Communication
- Accurate Documentation
- Medication Administration Guidelines
- Immunizations and Vaccinations
- Crisis Intervention
- Medical Supply Management
- Medical office administration
- EMR / EHR
- Referrals
- Telephone reception
Awards
In 2016, I was recognized by the Commander of Madigan Army Medical Center for my dedication and professional contributions to Active Duty service members in the Department of Behavioral Health and was awarded a monetary bonus and certificate.
Timeline
Unit Secretary
River Crest Hospital
09.2022 - Current
Licensed Vocational Nurse
West Texas Rehab - Hospice Of San Angelo
04.2022 - 09.2022
Licensed Vocational Nurse
La Esperanza Clinic
05.2021 - 01.2022
Substitute Teacher
San Angelo Independent School District
03.2021 - 04.2021
Pediatric Therapy Technician
WEST TEXAS REHABILITATION CENTER
06.2020 - 08.2020
Licensed Vocational Nurse
Shannon Clinic
09.2016 - 05.2020
Licensed Vocational Nurse
Madigan Army Medical Center, MAMC
02.2015 - 08.2016
Licensed Vocational Nurse
Olympia Multi-Specialty Clinic
01.2013 - 04.2014
Licensed Vocational Nurse
Outreach Home Health - Pediatrics
03.2007 - 06.2008
Licensed Vocational Nurse
Shannon Clinic
06.2005 - 03.2007
Vocational Nursing Certificate -
Howard College
High School Diploma -
Central High School
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