Shalyndria Cotton
Union City,GA
Summary
Caring Nursing Student possessing calm disposition and excellent crisis management abilities. Skillful in documenting thorough, accurate patient information and monitoring fluid outtake and input levels. Observant and conscientious collaborator with knowledge of nursing and medical terminologies paired with strong passion to help others.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Unit Secretary
Grady Memorial Hospital
Atlanta, GA
06.2021 - Current
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Scheduled diagnostic tests and procedures for patients according to established protocols.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Provided patient information to facilitate timely admissions and discharges.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Greeted visitors and patients in a courteous and friendly manner.
- Monitored unit supply levels and notified management of ordering needs.
- Retrieved physicians' paperwork, including lab test requests.
- Managed the front desk area ensuring neatness at all times.
Certified 911 Public Safety Telecommunicator
Clayton County Police Department
Jonesboro, GA
10.2019 - 05.2021
- Researched background information on persons involved in incidents.
- Dispatched officers to traffic stops and directed field units to specific locations when needed.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched police officers and emergency personnel to calls for service.
- Prioritized tasks according to urgency of situations reported by callers.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
Education
Bachelor of Science -
Chamberlain College Of Nursing
Atlanta09-2024
Skills
- Lab Test Protocols
- Patient Data Confidentiality
- Medical Records Management
- Customer Service
- Patient Scheduling
- Appointment Scheduling
- Clinical Support
- Inpatient Care
- Medication and IV Administration
- Direct Patient Care
- Medication Administration
- Patient Education
- Clinical Documentation
- Patient Rights Advocacy
- Patient Assessment and Care
- Nursing Plan Development
Certification
- BLS Certified
Timeline
Unit Secretary
Grady Memorial Hospital
06.2021 - Current
Certified 911 Public Safety Telecommunicator
Clayton County Police Department
10.2019 - 05.2021
Bachelor of Science -
Chamberlain College Of Nursing
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