Crystal Maleksmaili
San Diego,CA
Summary
Ambitious and dedicated professional currently managing a business as a sole service provider. Self-motivated individual with customer service expertise.
Overview
17
17
years of professional experience
Work History
Business Owner/Esthetician
Absolute Esthetics by Arri.
03.2020 - Current
- Sole service provider of esthetic services
- Responsible for social media marketing
- Provide bookkeeping
- Provide the business with financial accounting
- Manage inventory.
Salon Manager
The Lash Lounge
03.2018 - 12.2020
- Managed front and back-office staff
- Responsible for hiring and training staff
- Performed performance reviews on staff
- Reviewed salon records to assess best social media marketing practices
- Managed clients' expectations
- Mediated any issues with salon staff.
Customer Service Supervisor
Jerome's Furniture
03.2010 - 01.2017
- Customer quality control
- Office clerical responsibilities
- Customer relations
- Delegated staff duties
- Dispatch deliveries
- Managed a work crew of up to 30 individuals.
Customer Service/dispatcher
Fry’s Electronics
09.2007 - 02.2010
- Served as a reliable point of contact for field technicians during emergencies or unexpected issues.
- Improved customer retention rates by providing exceptional support and timely assistance to clients.
- Developed tailored solutions for clients'' unique needs, leading to high levels of customer satisfaction.
- Optimized scheduling processes to ensure resources were allocated effectively while minimizing downtime.
Education
Vocational Training - Master Aesthetician
Bellus Academy
Poway, CA03.2018
Business Training - Business Management
Remington College - San Diego
San Diego, CA05.2009
AA in Business Technology -
Remington College
San Diego, CA01.2009
Vocational Training - Dental
UEI College
San Diego, CA01.2001
Skills
- Business Management
- Education
- Employment
- Personal
Businessmanagement - Description
I have successfully created and managed a very successful esthetics business for the last four years. My role in the business is not only service provider, I am also responsible for the sustainability, growth and daily operations of the business.
Personal - Description
I have strong moral and ethical characteristics that drive both my professional and personal life. Honesty, integrity, and respect are the most important of the many traits that I have. I am relatable, easy to talk to and I can create a rapport with a very diverse group of people.
Languages
Persian
Native or Bilingual
Timeline
Business Owner/Esthetician
Absolute Esthetics by Arri.
03.2020 - Current
Salon Manager
The Lash Lounge
03.2018 - 12.2020
Customer Service Supervisor
Jerome's Furniture
03.2010 - 01.2017
Customer Service/dispatcher
Fry’s Electronics
09.2007 - 02.2010
AA in Business Technology -
Remington College
Vocational Training - Master Aesthetician
Bellus Academy
Business Training - Business Management
Remington College - San Diego
Vocational Training - Dental
UEI College
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