Crystal Martinez
Woodway
Summary
Dynamic Operations Manager with a proven track record at Glen Oaks/Bonita Gardens, excelling in team leadership and problem-solving. Enhanced inventory management processes, ensuring timely delivery of goods. Recognized for exceptional customer service and fostering a compliant, motivated workforce, driving performance improvements and operational efficiency.
Offering strategic mindset and ability to quickly learn and adapt to new operational environments. Brings strong understanding of organizational processes and keen eye for detail. Ready to use and develop problem-solving and analytical skills in Desired Position role.
Overview
3
3
years of professional experience
Work History
Operations Manager
Glen Oaks/ Bonita Gardens
06.2024 - 07.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Warehouse Worker
Amazon
03.2023 - 02.2024
- Loaded, unloaded, and moved material to and from storage and production areas
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Front Desk Receptionist
Staybridge Suites Hotel
12.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
GED -
El Centro College
Dallas, TXWoodrow Wilson High School
Dallas, TXSkills
- Problem-solving
- Team leadership
- Customer service
Languages
Spanish
Professional Working
Timeline
Operations Manager
Glen Oaks/ Bonita Gardens
06.2024 - 07.2025
Warehouse Worker
Amazon
03.2023 - 02.2024
Front Desk Receptionist
Staybridge Suites Hotel
12.2022 - 01.2023
GED -
El Centro College
Woodrow Wilson High School
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