Crystal Martorell
Lansing,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Red Lobster Restaurant
11.2015 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Teacher's Assistant
Annie's Children's Center
01.2014 - 04.2015
- Set up playroom and childcare areas for safety and cleanliness.
- Established safe play environment for children.
- Encouraged child involvement in classroom experiences and group interaction.
- Arrived at assigned areas on time, prepared, and ready to work.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Took part in professional development workshops to boost skills.
Education
Certificate - Emergency Medical Technology
Lansing Community College
Lansing, MI12.2021
Associate of Math And Natural Science -
Washtenaw Community College
Ann Arbor, MI05.2014
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Engaging personality
- Fast Learner
- Honest and Dependable
- Issue Resolution
Certification
- CPR Training - September 14, 2021
Timeline
Bartender
Red Lobster Restaurant
11.2015 - 02.2024
Teacher's Assistant
Annie's Children's Center
01.2014 - 04.2015
Certificate - Emergency Medical Technology
Lansing Community College
Associate of Math And Natural Science -
Washtenaw Community College
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