Summary
Overview
Work History
Education
Skills
Timeline
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Crystal McFarlin

Kingman,AZ

Summary

Certified Phlebotomist and Lab Assistant with hands-on experience in blood collection techniques, infection control, and patient care. Completed 100 hours of internship at Spring Valley Hospital, where proficiency in venipuncture, specimen labeling, and data entry was demonstrated. Transitioned to home caregiving, providing compassionate support for a family member with advanced dementia and Parkinson’s disease. Seeking to leverage clinical skills and dedication to patient well-being in a professional lab setting.

Overview

11
11
years of professional experience

Work History

Customer Service Cashier

Ulta Beauty Inc.
Las Vegas, NV
10.2017 - 03.2020
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Complied with all health and safety regulations while performing job duties.
  • Answered phone calls to assist customers with questions and orders.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.

Telephone Operator

Starcrest Products of California
Perris, CA
03.2009 - 04.2011
  • Assisted customers with placing orders over the phone.
  • Processed payments from customers over the phone using secure payment methods.
  • Adhered to all company policies related to telephone etiquette and customer service standards.
  • Developed strong professional relationships with employees and clients through effective customer service skills.
  • Utilized computer software to record caller's inquiries and complaints.

Education

License - Phlebotomist

Phlebotomy Learning Center of Las Vegas
Las Vegas
06-2019

Certificate - Medical Assisting

Everest College San Bernardino
San Bernardino
09-2006

High School Diploma -

Moreno Valley High School
Moreno Valley, CA
06-2000

Skills

  • Adaptability and flexibility
  • Positive and professional
  • Certified phlebotomy technician
  • CLIA & OSHA compliance
  • Trained in HIPAA compliance
  • Hazardous waste disposal
  • Quality control procedures

Timeline

Customer Service Cashier

Ulta Beauty Inc.
10.2017 - 03.2020

Telephone Operator

Starcrest Products of California
03.2009 - 04.2011

License - Phlebotomist

Phlebotomy Learning Center of Las Vegas

Certificate - Medical Assisting

Everest College San Bernardino

High School Diploma -

Moreno Valley High School

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Crystal McFarlin