Summary
Overview
Work History
Education
Skills
Awards
References
Training
Timeline
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Crystal Melendrez

Mescalero,USA

Summary

Efficient Secretary known for high productivity and completing tasks swiftly. Specialized in office management, with strong organizational and customer service skills, ensuring smooth operations of day-to-day activities. Possess strong communication skills and adaptability to excel in diverse environments. Prioritizes confidentiality and professionalism in all interactions.

Overview

15
15
years of professional experience

Work History

Staff Assistant

BIA Mescalero Agency
10.2018 - 12.2022

My duties included maintaining smooth administrative operations at all times. Answering incoming calls; greeting guests, and assisting them upon arrival; preparing and finalizing outgoing correspondence; checking and logging mail; creating work orders; timekeeping; reviewing travel; recording contact; submitting vehicle reports; providing notary services; making credit card purchases; reconciling Citibank statements; maintaining the budget cuff account; and filing. I was also a FBMS COR, which included overseeing monthly utility bills for all BIA owned buildings to include MATI, OCEC, and Mescalero Utilities Department. I made sure those services were rendered before submitting the receipts and entering them in FBMS, to make sure the contractor got paid for services.

Secretary

Mescalero Conservation Department
01.2012 - 10.2018

As the Secretary for M.C.L.E.D., I was responsible for overseeing and smoothly running the office and its daily operations. Duties included taking calls and messages, filing, checking mail, reviewing incoming correspondence, timekeeping, creating memorandums, taking minutes for meetings, preparing travel, turning in invoices to accounting so vendors can be paid, keeping track of department and special revenue cuff accounts, with some budget knowledge. I was in charge of the tribal hunts as well as the fees that applied and turning those monies into accounting regularly.

Security Administrative Assistant

Inn of the Mountain Gods Resort & Casino
02.2011 - 01.2012

Duties included taking calls and messages, keeping track of incident reports, talking on a two-way radio, filing, copying/faxing/scan/printing, checking mail, and greeting visitors as they came in.

Front Desk Clerk

Inn of the Mountain Gods Resort & Casino
04.2008 - 01.2011

Duties included checking in/out hotel guests, making reservations, answering incoming calls, assisting guests with any needs, responsible for checking in/out money bank.

Education

Office Administration Certification Program -

Eastern New Mexico University
05.2016

High School Diploma -

Mescalero Apache School
05.2005

Skills

  • Office Management
  • Professionalism
  • Independence
  • Time Management
  • Interpersonal Skills
  • Efficiency
  • Microsoft Office
  • Adaptability
  • Written & Verbal Communication

Awards

Outstanding Performance, Superior Dedication & Positive Award, Mescalero Apache Tribe, 2016

References

  • Frizzell Frizzell Jr., Chief Operating Officer, Inn of the Mountain Gods Resort and Casino, (575) 464-7335, ffrizzelljr@innofthemountaingods.com
  • Rosalinda Baeza, Mid/High School Principal, Mescalero Apache School, (575) 464-4431, Rosalinda.baeza@mescalero.org
  • Velda Garcia, Supervisory Manamgement & Program Analyst, (202)684-5130

Training

  • Payroll Law, Fred Pryor Seminars, 10/01/12
  • Office Administration Certification Program, Eastern New Mexico University, 05/01/16
  • Professional Excellence III for Tribal Secretaries & Administrative Assistants, Falmouth Institute, 01/01/18
  • Concepts in Federal Travel Training, Indian Affairs, 01/01/19
  • Records Management Class, Office of Trust Records, 07/01/19
  • IA FBMS Field Training, Indian Affairs, 08/01/19
  • Leadership & Management for Non-Managers and Aspiring Supervisors, DOI University, 12/01/19
  • FFM 404- Federal Appropriations Law, Federal Acquisition Institute Training Application System, 03/01/20
  • Federal Budget Process, DOI University, 07/01/21
  • Business Writing & Email Etiquette, DOI University, 04/01/22

Timeline

Staff Assistant

BIA Mescalero Agency
10.2018 - 12.2022

Secretary

Mescalero Conservation Department
01.2012 - 10.2018

Security Administrative Assistant

Inn of the Mountain Gods Resort & Casino
02.2011 - 01.2012

Front Desk Clerk

Inn of the Mountain Gods Resort & Casino
04.2008 - 01.2011

Office Administration Certification Program -

Eastern New Mexico University

High School Diploma -

Mescalero Apache School
Crystal Melendrez