CRYSTAL MENDEZ
Connell,WA
Summary
Administrative professional with 13+ years of experience in payroll support, financial recordkeeping, budgeting, purchasing, compliance reporting, and employee services. Experienced in processing payroll documentation, maintaining confidential personnel records, managing state reporting requirements, and supporting district operations. Recognized for accuracy, organization, customer service, and bilingual communication in English and Spanish.
Overview
15
15
years of professional experience
Work History
Assistant to Director of Special Education
North Franklin School District
08.2021 - Current
- Support Special Education services for over 320 students and 20+ teachers and specialists.
- Coordinate state reporting and enrollment counts to maintain funding compliance.
- Process payroll documentation and personnel records for department staff.
- Manage data entry and compliance records with a high level of accuracy and confidentiality.
- Enter and manage IEP, evaluation, eligibility, and student service data within district systems.
- Prepare, verify, and submit required state reports, data collections, and enrollment counts.
- Assist with departmental budgeting, purchasing, invoice processing, and financial recordkeeping.
- Enroll and maintain provider information within state systems to support reimbursement and service billing.
Secretary
North Franklin School District
01.2018 - 08.2021
- Provided administrative support to office staff, students, parents, and community members.
- Managed high-volume phone communications through a multi-line switchboard system.
- Processed accounts payable transactions, deposits, and monthly bank reconciliations.
- Conducted volunteer background check processing and record maintenance.
- Maintained office supply inventory and coordinated purchasing activities.
- Managed incoming and outgoing mail, correspondence, and document distribution.
- Delivered exceptional customer service while supporting daily school operations.
Secretary / Phlebotomist
Liberty Clinic
01.2011 - 01.2018
- Provided administrative and customer service support to patients and medical staff.
- Scheduled appointments and responded to patient inquiries via phone and email.
- Maintained accurate and confidential patient records in compliance with healthcare regulations.
- Collected and documented laboratory specimens following established procedures.
- Managed inventory of medical supplies and maintained examination rooms.
- Assisted with onboarding and training of new employees.
Education
High School Diploma -
Connell High School
01-2018
Columbia Basin College
Skills
- Payroll Processing & Payroll Documentation
- Budget Tracking & Purchasing
- State Reporting & Compliance
- Records Management & Confidentiality
- Enrollment & Funding Compliance
- Purchasing and Invoice Processing
- Office Administration & Operation
- Problem Solving & Organization
- Bilingual Communication (English & Spanish)
- Time Management & Prioritization
- Team Collaboration
Timeline
Assistant to Director of Special Education
North Franklin School District
08.2021 - Current
Secretary
North Franklin School District
01.2018 - 08.2021
Secretary / Phlebotomist
Liberty Clinic
01.2011 - 01.2018
High School Diploma -
Connell High School
Columbia Basin College