Summary
Overview
Work History
Education
Skills
OBJECTIVE
Expertise
Additional Training Professional Certifications And Continuing Education
Professional Affiliation
Technical Areas Of Expertise
Nurse License
Awards
Timeline
Generic

CRYSTAL MENDOZA

San Antonio,USA

Summary

Highly accomplished and experienced Advanced Practice Nurse with 16+ years of experience in adult, pediatric, and Neonatal ICU populations. Prioritizes safe evidence-based patient care and efficient documentation. Equipped with in-depth clinical, administrative, and professional nursing experience to ensure excellent quality evidence-based care in the Intensive Care Unit setting. Possesses exquisite written and verbal communication skills, with a talent for providing education and planning to patients and the care team during critical situations. A positive and reliable team player, delivering timely patient care, thorough documentation, and maintaining compliance with trainings, clinical protocols, and regulatory standards. Specializes in family care as an advanced practice nurse, proficient in diagnosing common illnesses/injuries, conducting assessments, addressing mental health concerns, and implementing safe patient care plans. Known for being self-directed and possessing a firm understanding of clinical protocols and guidelines, advanced patient care techniques, and effective collaboration with physicians, nursing staff, and other healthcare professionals. Brings diversified expertise in implementing successful patient care strategies for adults, geriatrics, children, families, and interdisciplinary teams.

Overview

18
18
years of professional experience

Work History

Job Title: GS-0610-11 -10 Clinical Nurse ICU

Name of Company: Defense Health Agency -BAMC
05.2014 - Current

Hours Per week: 40 hours per week

Salary: 135,695

Name of Supervisor: Dellene Webb

Supervisor Contact: 210-916-7428

Permission to contact: No

  • Re-vamped the Military Adult ICU to Pediatric ICU training curriculum and developed a new nurse packet with weekly goals, evaluation resources, and feedback reports.
  • Part of the UPC program, P.I. Program, Infection Control Coordinator, RRT program, PEWS early warning sign initiation.
  • Developed Pediatric Mock Codes, Rapid Response Team program, and Central Line bundles for improvement, as well as created documentation resource binder, parent trach teaching booklet, and various skill teachings.
  • Resource nurse in re-opening the PICU at SAMMC with protocols, equipment set up, training needs, procedure carts, collaborated with doctors, management, logistics and educators in this project.
  • Preceptor of military ICU nurses, critical care students, critical care nurses, and new pediatric ICU nurses to be pediatric-competent for deployable situations.
  • Function as the charge nurse attending staffing huddles and responding to pediatric codes and RRTs.
  • Leverage PEDS, NICU, and MICU units' orientation in providing on-going education for the entire unit and hospital.
  • Provide specialized, collaborative, and formal training in SAMMC pediatric transport, chemotherapy, bereavement, placing ultrasound-guided PIVs, as well as preceptor training, charge nurse training, Cortrak training, ECMO, pediatric cardiac, pediatric liver transplant, and trach teaching.
  • Utilize leadership and organizational skills in performing total care for infants, children, and adults in the Intensive Care Unit.
  • Provide care for trach dependent and mechanically ventilated patients with a wide variety of complications, including respiratory distress, status epilepticus, drug overdose, neurological crisis, cardiac instability, sepsis, chronic diseases, and DKA.
  • Oversee the daily operations and chart auditing, function as the infection control coordinator and a charting superuser.
  • Accountable for developing a comprehensive and streamlined staffing schedule for military, contract, and G.S. nurses.
  • Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
  • Educated patients and families to increase understanding of condition and best ways to manage.

Job Title: Contract Nurse, ICU

Employer: Med Trust Staffing - SAMMC
09.2011 - 01.2014

Hours Per week: 36-40 hours per week

Salary: $84,000

Name of Supervisor: Patricia Jaramillo

Supervisor Contact: 210-496-2323

Permission to contact: Yes

  • Partnered in constructing the on-going and annual education to staff members and assist in the joint commission training for the unit.
  • Worked as part of the UPC program and the Patient Caring Touch program while also acting as a charge nurse and preceptor to students or new employees.
  • Conducted full head-to-toe evaluations, including obtaining history and admission records, administering medications, assisting bedside procedures, assisting with sedation, educating patients and families, providing discharge instructions, as well as providing complete patient care.
  • Collaborated closely with multidisciplinary teams, including ICU, pain service, neurosurgery, general surgery, ENT, ortho, and patient planning for patient improvement.

Job Title: Circulating Nurse

Employer: The Plastic and Cosmetic Surgery Center
04.2007 - 09.2013

Hours Per week: 8-24 hours per week

Salary: $35/Hr

Name of Supervisor: Sylvia Montes

Supervisor Contact: 210-890-2364

Permission to contact: Yes

  • Verified consents and documents, completed full head-to-toe assessments, obtained history/surgical checklists, prepared medications, and introduced intravenous therapy.
  • Prepared adult patients for surgery, circulated in the operating room, and assisted recovering patients for home or transport to another facility or medical center.
  • Provided care to patients during the course of their surgery from the preparation to the discharge of these includes, obtaining laboratory specimens and verifying laboratory results.
  • Monitored vital signs that include monitoring for respiratory compromise, undertaking a thorough assessment, administering medications, discharge teaching, and arranging transport facilities.
  • Circulated in the operating room in coordination with the surgeon, anesthesiologist, and the surgical team.
  • Performed timeout, ensured equipment readily available and functional, conducted patient monitoring, documented surgery, ensured that the field remains sterile, and assisted all personnel.
  • Improved patient outcomes with thorough preoperative assessments and collaboration with the surgical team for comprehensive plans of care.

Job Title:Registered Nurse, ICU

Employer: Christus Santa Rosa Children's Hospital
06.2007 - 10.2011

Hours Per week: 36 hours per week

Salary: $52,000.

Name of Supervisor: Dana Roman

Supervisor Contact: 210-704-2965

Permission to contact: Yes

  • Obtained extra training in caring for cardiac surgical patients, ECMO, CRRT, and liver transplant.
  • Provided care to patients in a 24-bed Pediatric Intensive Care Unit where total patient care is rendered to adults, adolescents, children, and infants with life-threatening illnesses like respiratory distress, drug overdose, congenital abnormalities, seizures, trauma, cardiac dysrhythmias, etc.
  • Leadership roles as charge nurse, UPC and the skincare team. Floated within the section to Oncology, NICU, ER and IMC.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.

Education

MASTERS IN ADVANCED PRACTICE NURSING-FNP -

University of Texas at Arlington
08.2023

BACHELOR OF SCIENCE IN NURSING (BSN) -

University of the Incarnate Word
01.2007

BIOLOGY -

St. Mary's University
01.2004

Skills

  • Preceptor to New Nurses
  • Staffing Schedule coordinator
  • Care Plan Educator
  • Policy implementation
  • Joint Commission Trainer
  • Microsoft Office Trained
  • Pain Documentation Auditor
  • 24-hour CCRN Review Course
  • Documentation coordinator
  • ClinicComp/Genesis Super-User
  • Bereavement Specialist for Unit
  • Infection Control Coordinator
  • Provide ongoing Trach Teaching
  • Certifier for Ultrasound Guided PIV's
  • Airway Management Teaching
  • Performance Improvement Committee Chair
  • Assist with Annual Skills Fair Education
  • Computer Documentation Auditor
  • Health Information Management
  • Charge Nurse
  • Ventilator Care
  • RRT Nurse
  • ECMO
  • Post op liver transplant
  • Phlebotomy
  • Clinical Knowledge
  • Mental Health/Behavioral health
  • Discharge planning
  • Preparation for Surgery
  • Emergency Procedures
  • Conscious Sedation
  • Vasoactive Med Administration
  • Cardiac Nursing
  • Post-operation Recovery
  • Airway Management
  • Wound care
  • Utilization Management
  • Microsoft Word
  • Microsoft Excel
  • Adobe
  • Clinic Comp
  • Genesis

OBJECTIVE

Target Job Title: Registered Nurse-Referral Coordination Team (RCT)

Department: VA

Series & Grade: VN 00

Location: San Antonio, TX

Salary: $84,762 -$176,135.

Job Announcement: CAZM-12731373-25-LML

Control Number: 836313000

Expertise

Ability to research, collaborate and educate on new and best practices to improve patient care. Provides ongoing education to the unit, serves the department in annual skills training, CCRN education, performance improvement, patient safety, infection control, trach education, new nurse orientation, and bereavement liaison for clinical plans of care for families facing chronic and complex situations. Member of AACN and organizations of continued education., Advocates for high-quality patient care, and strives for expertise, compassion, and excellence in client health services. Leverage quality in healthcare by providing the care the patient needs in an affordable, safe, and effective manner. Utilizes interpersonal prowess to engage with patients providing high-level care to diverse patient populations., Knowledge in providing a planned, systematic approach to clinical practice within limits of professional knowledge and expertise. This includes involvement with new evidence based timely intervention, evaluating options, managing available resources, as well as reporting abnormal patient findings, treatment, and preventive health care measures in line with standards and policies and up to date evidence-based practices.

Additional Training Professional Certifications And Continuing Education

  • Nursing License, 746767, 01/31/27
  • PALS Provider, American Heart Association, 06/01/25
  • CCRN, #000010562838, AACN, 05/01/27
  • BLS, American Red Cross, 12/01/27
  • PFCCS, SCCM, ENPC

Professional Affiliation

AACN, 05/01/23

Technical Areas Of Expertise

  • Microsoft Word/Excel/Teams
  • Adobe
  • Clinic Comp
  • Genesis

Nurse License

RN: 746767

FNP: 1191620

Awards

  • Clinical Preceptor Recognition Award, SAMMC Critical Care Program
  • Achievement Medal for Civ Service, Department of the Army, 01/26/16
  • Patient Safety Award of Excellence, SAMMC SAFETY, 2019
  • Armed Forces Civilian Service Medal, 02/04/21
  • Armed Forces Civilian Service Medal, 08/10/21

Timeline

Job Title: GS-0610-11 -10 Clinical Nurse ICU

Name of Company: Defense Health Agency -BAMC
05.2014 - Current

Job Title: Contract Nurse, ICU

Employer: Med Trust Staffing - SAMMC
09.2011 - 01.2014

Job Title:Registered Nurse, ICU

Employer: Christus Santa Rosa Children's Hospital
06.2007 - 10.2011

Job Title: Circulating Nurse

Employer: The Plastic and Cosmetic Surgery Center
04.2007 - 09.2013

MASTERS IN ADVANCED PRACTICE NURSING-FNP -

University of Texas at Arlington

BACHELOR OF SCIENCE IN NURSING (BSN) -

University of the Incarnate Word

BIOLOGY -

St. Mary's University
CRYSTAL MENDOZA