Crystal Metts
Boyds,MD
Summary
Licensed Commercial Multi-Engine Rated Pilot with successful aviation background and relevant credentials. Well-coordinated and responsible leader with methodical and detail-oriented nature and in-depth knowledge of flight safety protocols and aircraft operations standards. Dedicated student interested in applying excellent communication and interpersonal skills to Aviation Specialist role. Can quickly memorize product details and build customer relationships. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Aviation Specialist
Wayman Aviation Pilot Supplies
Pembroke Pines, FL
06.2022 - 01.2024
- Sent delicate aircraft items such as spark plugs and oil filters to customers all over the nation.
- Worked with Aviall, Sporty's, Aircraft Spruce, and other vendors in order to find the right items for aircraft in Wayman Aviation.
- Provided valuable information and guidance to pilots regarding which aviation book(s) would be most helpful to him or her.
- Maintained maps, aeronautical charts and aeronautical published files.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Responded to client calls and inquiries to deliver applicable information.
- Presented detailed explanation of aviation headsets and aircraft consumables to customers to help with pilot shop sales.
Education
Bachelors of Science in Aerospace Science - Aviation
Broward College
Pembroke Pines, FL08-2024
Associates of Science in Professional Pilot Technology - Aviation
Broward College
Pembroke Pines, FL12.2023
Skills
- Time Management
- Bilingual
- Sales Pitch Development
- Analytical and Critical Thinking
- Supervision and Leadership
- Recordkeeping Standards
- Documentation Abilities
- Active Listening
- Computer Literate
- Written Communication
- Remote Office Availability
- Billing Arrangements
- Quality Assurance
- Business Writing
- Client Engagement
- Inventory Control
- Inquiry Requests
Certification
Commercial Pilot License Multi-Engine Rated
Affiliations
- Civil Air Patrol Senior Member
- Florida Aeroclub Millennial Member
Languages
Spanish
Native/ Bilingual
Timeline
Aviation Specialist
Wayman Aviation Pilot Supplies
06.2022 - 01.2024
Bachelors of Science in Aerospace Science - Aviation
Broward College
Associates of Science in Professional Pilot Technology - Aviation
Broward College
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