A highly skilled and proactive professional, I am experienced in providing exceptional technical support and fostering strong business relationships with customers. I work closely with different sets of teams to enhance the overall customer experience, offering insights into troubleshooting, maintenance, and training on Airbus tools. I am committed to protecting and promoting Airbus products and maintaining the company’s reputation in every aspect of my duties. I am capable of stepping into the role of a Customer Support Contact (CSC) when required, ensuring seamless communication and support in the absence of a dedicated CSD. With the flexibility to work in permanent station environments, EIS teams, or multi-AIB stations, I bring adaptability and a customer-focused approach to every assignment.
The NASA Solar System Ambassadors (SSA) program is a volunteer public outreach program that shares NASA's space exploration discoveries with communities across the United States.
o Perform and certify operational and functional checks of a scheduled Airbus A350 A and C-check maintenance
performed by the shift technicians.
o Perform and certify operational and functional checks of a scheduled B737- NG A and C-check maintenance
performed by the shift technicians.
o Perform scheduled A to C-check maintenance inspection tasks within budgeted time frame and the following other tasks.
o Test engine and system operations using testing equipment and perform runup tests.
o Modify aircraft systems or components following drawings, engineering orders, and technical publications.
o Download/upload aircraft system software.
o Troubleshoot and fix faults as observed or reported.
o Log maintenance data on appropriate documents.