Crystal Mitchiner
Raleigh,NC
Summary
Experienced MOA with strength in patient registration, insurance verification, and referral processing. Known for efficient front desk support, appointment scheduling, and organized patient flow.
Overview
34
34
years of professional experience
Work History
MOA
Rex Digestive Healthcare
Raleigh, NC
08.2019 - Current
Front desk MOA
- Checking patients in and out
- Verify insurance
- Efaxes
- Scanning office paperwork and procedures
- Transcribe referrals
- Schedule patients from referrals
- Label incoming referrals
- Check incoming text messages
Receptionist and Referral Coordinator
Family Wellness Center/Avance Care
Clayton, NC
03.2008 - 06.2019
- Front desk checking patients in and out
- Answered phones
- Scheduled appointments
- Faxes
- Scanning
- Handled outgoing referrals
- Authorizations for Imaging
- Medical records
Receptionist
Dr. Jack J Fan
Clayton, NC
05.1992 - 05.2005
- Check patients in and out
- Answer phones
- Filed insurance
- Posted insurance payments
- Kept a log of daily spreadsheets
- Deposits to bank
- Faxes
- Scheduled appointmens
Education
High School Diploma -
Smithfield Selma High School
Smithfield,NC06-1991
Business
Johnston Community College
Smithfield,NCSkills
- Patient registration
- Insurance verification
- Referral processing
- Efax management
- Appointment scheduling
- Front desk operations
- Medical records
- Patient intake
- Appointment coordination
- Office administration
- Customer service
- Verbal communication
- Time management
- Remote office availability
Timeline
MOA
Rex Digestive Healthcare
08.2019 - Current
Receptionist and Referral Coordinator
Family Wellness Center/Avance Care
03.2008 - 06.2019
Receptionist
Dr. Jack J Fan
05.1992 - 05.2005
High School Diploma -
Smithfield Selma High School
Business
Johnston Community College