Crystal Moore
Merchandise Manager
Summary
Driven Merchandising Manager with years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Merchandise Manager
Platypus Merchandise
10.2022 - Current
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Managed load in and load out of all production merchandise and traveling kiosks of multimillion dollar production.
- Hired, motivated, mentored, and scheduled local merchandise teams to achieve high performance and job satisfaction.
- Created a training guide for local sellers that has been implemented globally with Platypus Productions.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Completed daily, weekly and monthly sales reports
- Negotiated contracts and commission rates with each venue.
Fitness Coach
Orangetheory Fitness
Huntington Beach, CA
10.2021 - 10.2022
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Lead and motivated members through pre-defined workouts.
- Adapted instruction to accommodate special needs, disabilities and physical limitations.
- Assisted with marketing and promoting of classes and services by driving studio utilization and increasing membership sales
Recreation Manager
Sheraton Sand Key Resort
Clearwater , FL
02.2021 - 09.2021
- Lead a team of pool attendants to maximize guest satisfaction related to resort activities to increase revenue.
- Developed recreation activities, programs and calendar to enhance guest experiences and increase revenue opportunities
- Cultivated an inventory control system and program development and evolution
- Provided direction, set and modeled standards and expectations while empowering and encouraging the team to achieve those standards.
- Assessed performance and provided feedback, both recognition and coaching in order to hold the team accountable and achieve their full potential.
Marketing, Membership and Event Rentals Coordinato
Lindsay Wildlife Experience
Walnut Creek, CA
09.2017 - 07.2018
- Expanded membership sales 33% during my first 3 months.
- Collaborated and built membership recruitment, renewal and engagement strategies.
- Planned and implemented the inaugural Conservation ICONS Speaker Series.
- Created and executed an all-staff customer service training seminar.
- Recruited, hired and supervised front desk staff
- Collaborated and managed fundraising events such as galas, auctions, and paid animal events.
Education
Bachelor of Arts - Tourism And Environmental Management
Brock University
St. Catharines, Ontario 09.2006 - 06.2012
Skills
Retail display setup
Contract Negotiation
Data analysis understanding
First Aid/CPR
Teambuilding
Flexible and Adaptable
Teamwork and Collaboration
Organization and Time Management
Certification
CPT - Certified Personal Trainer, NASM
Timeline
Merchandise Manager
Platypus Merchandise
10.2022 - Current
Fitness Coach
Orangetheory Fitness
10.2021 - 10.2022
Recreation Manager
Sheraton Sand Key Resort
02.2021 - 09.2021
Marketing, Membership and Event Rentals Coordinato
Lindsay Wildlife Experience
09.2017 - 07.2018
Bachelor of Arts - Tourism And Environmental Management
Brock University
09.2006 - 06.2012