Crystal Najera
Chuy's Auto & Diesel Repair LLC.
Raton,NM
1
Language
17
years of professional experience
Dynamic administrative professional with a proven track record at Chuy's Auto & Diesel Repair LLC., excelling in customer service and office management. Adept at optimizing workflows and enhancing client relations, I leverage strong problem-solving skills and proficiency in Microsoft Word to drive efficiency and satisfaction in fast-paced environments.
Work History
Administrative Assistant
7 Years 10 Months- Coordinated daily office operations to enhance workflow efficiency and team productivity.
- Managed scheduling and communications for service appointments, optimizing customer engagement and satisfaction.
- Developed streamlined filing systems to improve document retrieval and reduce processing times.
- Assisted in financial recordkeeping, ensuring accuracy in invoices and payments management.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Behavior Management Provider
1 Year 4 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked with children with behavioral challenges.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Branch Assistant
6 Years 1 Month- Assisted customers with account inquiries and transactions to enhance service quality.
- Processed loan applications and documentation, ensuring compliance with banking regulations.
- Coordinated branch operations by managing schedules and staffing to maintain efficiency.
- Trained new employees on branch procedures and customer service protocols to improve performance.
- Handled account opening procedures thoroughly verifying required documentation reducing risk factors.
- Provided support during audits, ensuring all documentation was readily available for review by external parties.
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Word
Customer and client relations
Strong problem solver
Time management
Professional communication
Office management
Verbal communication
Languages
Spanish
Limited Working
Timeline
Administrative Assistant
Chuy's Auto & Diesel Repair LLC.
10.2017 - 08.2025Read More
Behavior Management Provider
Valle Del Sol
01.2015 - 05.2016Read More
Branch Assistant
Regions Bank
03.2008 - 04.2014Read More