Crystal Nichols
Nashville,TN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Operations Assistant
Martin-Brower
Dickson, TN
07.2017 - Current
- Conduct inventory cycle counts, analyze inventory levels, production speed and product demand to determine reorder levels which will ensure product availability and minimize inventory costs. Assist with processing orders, producing and reconciling delivery documents, and service performance tracking. Communicate changes in day-to-day activities to other employees as directed, collect and prepare information for various operational reports. Provide confidential administrative support to department leadership and others as requested.
- Coordinated daily operational tasks to enhance workflow efficiency.
- Managed inventory levels, ensuring timely order fulfillment and accuracy.
- Assisted operations manager with planning of routine operations and special projects.
- Conducted regular audits of operational processes to maintain compliance standards.
Ramp Agent
Gate Serve
Chicago, IL
11.2016 - 03.2017
- Load planes at O’Hare International Airport, with food, beverages, snacks for flight crew and customers. Stock company truck with products, drive to planes and load CRJ, ERJ aircraft in a timely manner according to departure time.
- Collaborated with flight crews to align on schedules and address operational needs.
- Monitored weather conditions to adjust workflows and maintain safety during operations.
Utility Locator
USIC
Las Vegas, NV
04.2016 - 09.2016
- Receive orders on a personal computer for utility locates for new developments or emergency situations. Drive company vehicle to locates and locate phone and cable using special equipment and mark streets or property so that service can be installed.
- Operated advanced locating equipment to identify underground utilities accurately.
- Collaborated with field teams to optimize utility mapping processes and enhance service delivery.
- Analyzed data from field surveys to improve accuracy of utility locations in mapping systems.
Rural Carrier
USPS
Las Vegas, NV
01.2015 - 07.2016
- Sort mail to correct route in a timely manner. Gathered all certified mail and packages, load postal vehicle to deliver all mail while providing customer service to businesses and customers in the community.
- Maintained accurate records of deliveries and pickups, adhering to postal regulations.
- Operated specialized delivery vehicles, performing routine maintenance checks for safety compliance.
- Developed strong customer relationships through consistent communication and reliable service.
Security Guard
Contemporary Services Corporation
Las Vegas, NV
09.2012 - 09.2014
- Security Guard for big events patrolling, bag checks and scanning for items not allowed in the venues and providing customer service to guests.
- Monitored premises to ensure safety and security for events and personnel.
- Conducted regular patrols to identify and address potential hazards.
Loader/Forklift Driver
Central Steel Wire Co
Chicago, IL
01.2008 - 01.2009
- Load and unload trucks with Crane or forklift.
- Operated forklifts and pallet jacks to load materials efficiently.
- Implemented process improvements to enhance loading efficiency and reduce delays.
- Collaborated with team to optimize workflow and meet production deadlines consistently.
Forklift Driver
Mars Candy Co/ Staff Management
Chicago, IL
05.2007 - 10.2007
- Loading candy using a slip-sheet forklift, and a RF scanner.
- Operated forklifts to transport materials within warehouse efficiently.
- Ensured compliance with safety regulations during loading and unloading processes.
- Conducted routine inspections and maintenance on forklift equipment.
- Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
Education
Associate of Science - Criminal Justice
Everest College
Henderson, NVGED - General Studies
Clark County Adult Education
Las Vegas, NVSkills
- Dependable, Reliable,Team Player Hardworking, Organized, Ambitious, Customer Service
Special Training
Private Protective Services- Armed Security Guard #639520 TN
Timeline
Operations Assistant
Martin-Brower
07.2017 - Current
Ramp Agent
Gate Serve
11.2016 - 03.2017
Utility Locator
USIC
04.2016 - 09.2016
Rural Carrier
USPS
01.2015 - 07.2016
Security Guard
Contemporary Services Corporation
09.2012 - 09.2014
Loader/Forklift Driver
Central Steel Wire Co
01.2008 - 01.2009
Forklift Driver
Mars Candy Co/ Staff Management
05.2007 - 10.2007
Associate of Science - Criminal Justice
Everest College
GED - General Studies
Clark County Adult Education