CRYSTAL NIETO
Pharr,Texas
Summary
Compassionate professional with experience in counseling, crisis intervention, and behavioral support across probation, education, and healthcare settings. Skilled in assessments, case management, and collaboration to promote personal growth and success. Passionate about guiding and empowering individuals through social, emotional, and academic development.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Community Supervision Officer
Hidalgo County CSCD
12.2025 - Current
- Conducted regular home visits to monitor compliance with community supervision conditions.
- Developed individualized case plans to address specific offender needs and promote rehabilitation.
- Collaborated with community resources to facilitate access to support services for offenders.
- Monitored offender progress through detailed documentation and timely reporting of violations.
- Conducted home visits and field contacts, verifying offender residence and employment status.
- Facilitated successful completion of probation terms through consistent communication and guidance.
- Provided crisis intervention services as needed, connecting individuals with appropriate resources during challenging situations.
Substance Abuse Counselor
Hidalgo County - Adult Probation
10.2023 - 12.2025
- Counseled individuals on personal, behavioral, and emotional challenges to support rehabilitation and positive decision-making.
- Facilitated group counseling sessions on coping strategies, self-discipline, and conflict resolution.
- Provided guidance on academic and career goals to promote long-term success.
Unit Coordinator / Monitor Tech
Mission Regional Medical Center
01.2009 - 01.2019
- Responded to urgent situations, provided emotional reassurance, and maintained a calm environment, skills essential for handling student crises and behavioral issues.
- Observed and identified early signs of distress, ensuring timely intervention, similar to monitoring students’ emotional well-being and implementing support strategies.
- Served as a liaison between medical staff, patients, and families, ensuring clear communication.
Education
Master of Science - Addiction Counseling
University of Texas Tech Health Science Center
01-2024
Bachelor of Science - Addiction Studies
University of Texas Rio Grande Valley
01-2021
Skills
- Case Management & Goal Setting
- Collaborative Teamwork & Communication
- Assessment & Progress Monitoring
- Time Management & Multitasking
- Adult probation
- Court procedures
- Substance abuse
Certification
- Licensed Chemical Dependency Counselor Intern (LCDC-I), Texas, Issued September/2023
- Applied Suicide Intervention Skills Training (ASIST), Living Works, Issued August/2024
Timeline
Community Supervision Officer
Hidalgo County CSCD
12.2025 - Current
Substance Abuse Counselor
Hidalgo County - Adult Probation
10.2023 - 12.2025
Unit Coordinator / Monitor Tech
Mission Regional Medical Center
01.2009 - 01.2019
Bachelor of Science - Addiction Studies
University of Texas Rio Grande Valley
Master of Science - Addiction Counseling
University of Texas Tech Health Science Center