Crystal Norrie
Madison,CT
Summary
Experienced and organized Revenue Cycle specialist with a strong background in auditing patient charts and effectively communicating with billing parties. 8 years of experience working in the optometric billing field, serving multiple large private practices. Developed expertise in researching denied claims and ensuring accurate billing for both medical and vision insurance. Comprehensive knowledge and experience in all aspects of the Revenue Cycle Management process.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Revenue Cycle Specialist
Keplr Vision-Remote
09.2021 - 09.2024
- Responsible for performing all tasks related to the revenue cycle for a number of optometry practices
- Prepare and submit medical and vision claims to insurance companies
- Verify and posting insurance payments to patient accounts
- Research and correct unpaid insurance claims
- Liaised between providers, office staff and insurance companies
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Reviewed monthly insurance aging report and resolved claims issues
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Posted and adjusted payments from insurance companies.
Revenue Cycle Specialist
Elgart, Gordon & Associates
09.2016 - 09.2021
- Responsible for performing all tasks related to the revenue cycle for a fast paced private optometry practice with multiple providers
- Liaised between patients, insurance companies, providers and office staff.
- Precisely evaluated and verified benefits and eligibility.
- Prepared and submitted medical and vision claims to insurance companies
- Verify and posting insurance payments to patient accounts
- Research and correct unpaid insurance claims
- Communicated with insurance providers to resolve denied claims and resubmitted.
Early Childhood Educator
Clinton Child Care Services
11.2007 - 08.2016
- Created and implemented age appropriate curriculum to contribute to the social, emotional, physical and education development of young children
- Interacted and cared for children according to their individual needs through play and direction
- Communicated with parents, verbally and through daily written reports, in order to provide them with updates on their child's progress and daily activities, as well as helping to resolve any issues or concerns
Education
High School Diploma -
Daniel Hand High School
Madison, Connecticut06-1998
Skills
- Strong interpersonal and customer service skills
- Highly organized with attention to detail
- Ability to undertake assignments with minimal supervision and direction
- Excellent problem solving abilities
- Insurance verification
- Claim submission
- Payment posting
- Account follow-up
Certification
- Certified Medical Reimbursement Specialist, American Medical Billing Association - 2022
- Certified Paraoptometric Coder, American Optometric Association - 2022
Timeline
Revenue Cycle Specialist
Keplr Vision-Remote
09.2021 - 09.2024
Revenue Cycle Specialist
Elgart, Gordon & Associates
09.2016 - 09.2021
Early Childhood Educator
Clinton Child Care Services
11.2007 - 08.2016
- Certified Medical Reimbursement Specialist, American Medical Billing Association - 2022
- Certified Paraoptometric Coder, American Optometric Association - 2022
High School Diploma -
Daniel Hand High School
Similar Profiles
Hanoi CastroHanoi Castro
Inventory Specialist III at Keplr VisionInventory Specialist III at Keplr Vision
Ashley L. SneadAshley L. Snead
Optician at Keplr VisionOptician at Keplr Vision
Faijah MixonFaijah Mixon
Optometric Technician at Keplr VisionOptometric Technician at Keplr Vision